Woodfield Nissan

Woodfield Nissan provided me World Class service, Not only did I buy 1 car, I went back the next day bought another car! Justin and Phil went above and beyond to make me happy. They beat many other d only did I buy 1 car, I went back the next day bought another car! Justin and Phil went above and beyond to make me happy. They beat many other dealer prices and trust me I shop around. I would rate my experience A+++. More

Rip off artists. Slid in unnecessary fees onto my final bill, including anti-theft insurance (I thought that was why I had regular car insurance?). Tried to give me a rate of 3.75%. Then when I said I was bill, including anti-theft insurance (I thought that was why I had regular car insurance?). Tried to give me a rate of 3.75%. Then when I said I was interested in the extended warranty, but didn't like the price, they adjusted my rate to 2.59% to make my payment where I wanted it. WTF?? Scammers...... Cheap used car salesman tricks on cars with a good reputation. I called out the managers on these tactics and they just added on more lies. I think that others should know about them. I want nothing from this dealership. They should just own up to their deceptive practices. Nissan should be ashamed to have these people represent them. I will never buy from or recommend this dealership to anyone. In all fairness, my salesman and the used car manager I dealt with were great. My issue resides fully with the finance department. They ruined the entire experience with their deception. More

I will admit that they did have the car I wanted at a fairly decent price, but were unwilling to negotiate any further down, telling me that if they went any lower they weren't making any money off the s fairly decent price, but were unwilling to negotiate any further down, telling me that if they went any lower they weren't making any money off the sale. I spent over 4 hrs sitting and waiting for the sales guy and the financing guy to get things approved. I went in there with an approved letter from my bank, but they talked me into applying with their financing instead to get my a higher limit and a better rate. What they didn't tell me was that they ran my credit through 6 different places to try and get my approved, which I got several denial letters in the mail weeks later. I was shocked that they did not mention this, and it makes me really mad because every hit/denial on my credit just makes the score go down farther. I bought a used 2010 Rogue, and they were suppose to fix the light in the dash for the tire pressue moniter but never did. I was so tired of being there that night that I was all to happy to just leave. They act like they are being nice to you but they waste your time, make you wait too long, and they are not truthful with everything they do. This was my first car purchase, and being a young woman as well, I am sure I got swindled. I have yet to take the car back in to get the tire pressure light fixed. More

sold two cars from under us. Worst experience ever. Told sold two cars from under us. Worst experience ever. Told us first come first serve and still sold the car we applied for even though we were there 4 sold two cars from under us. Worst experience ever. Told us first come first serve and still sold the car we applied for even though we were there 4 hours and already approved. Crappy service manager was arrogant. Do NOT buy from them. More

If you are from Iowa and wish to buy a NISSAN... GO SOMEWHERE ELSE!! Woodfield Nissan will tell you that they can assist you, but they just wont. They will lose your paperwork, find your paperwork, ign SOMEWHERE ELSE!! Woodfield Nissan will tell you that they can assist you, but they just wont. They will lose your paperwork, find your paperwork, ignore your paperwork, lose it again, then find it and send it off to the IDOT incomplete. You will call them, all along the way, and they will flat out lie that they are fixing the issue, and in the end, it will still be up to you to fix the matter, because they are too myopic to fix the problem they created to begin with!! Not one person at Woodfield Nissan was worth their salt. What a disappointing experience. Save yourself the aggravation and go anywhere else! More

Excellent experience, excellent people. Love my "new" certified pre-owned Murano. Best used car I've ever purchased. My salesman Ali Sahebi was very informative, and the used car manager Ryan Car "new" certified pre-owned Murano. Best used car I've ever purchased. My salesman Ali Sahebi was very informative, and the used car manager Ryan Carroll and GM Justin Delgado are stand up people. I'll definitely buy another car again! More

I am a first time car buyer and I came in looking for a vehicle, test drove it and everything. I was then ready to buy. I was working with Latch Poptchev. We talked about how I was going to pay for the ve vehicle, test drove it and everything. I was then ready to buy. I was working with Latch Poptchev. We talked about how I was going to pay for the vehicle and I told him that I was financing with my bank. I told him that I need a bill of sale to fax, and then I would be back on Monday (when the bank is open) WIth the cut check. He then brought me a bill of sale, Him AND one of the sales managers. I read over the bill of sale and though the price was a little higher than I expected. I noticed there was a charge of 259 dollars for something called VIN ETC. Me being a new buyer I had no idea what that was. He LIED and said they were standard documentation fees. So I went ahead and signed. After going home and researching I found out that VIN ETC meant vin etching, which is an optional service! So he was basically going to let me pay for this service and I was never going to know that I did not receive it! Then after I had already signed and faxed the docs, he tells me they cannot hold the car for me. Well jeeze I wish he would have just told me that BEFORE I sat there for HOURS. So I call back Monday after the bank lets me know that I was approved for the full amount and know all I had to was take the check over. Latch then tells me that someone came by that monday morning and purchased it!!! What! I was infuriated! POOR PRACTICES, LIERS! Anything to get a hundred dollars more. Ruined my first time car buying experience. More

Purchased a 2013 Nissan Pathfinder a few weeks ago. This weekend I noticed that my power outside mirrors were not working. I arrived at the dealership and was promptly greeted by Jared and explained my issu weekend I noticed that my power outside mirrors were not working. I arrived at the dealership and was promptly greeted by Jared and explained my issue. jared advised me that he would get someone on it right away and would keep me advised. A short time later Jared advised me that the problem could not be located quickly and that it was going to take some time to further diagnose the problem. I was offered a loaner car however I advised Jared that I had the time to wait a few more hours as long as a tech was going to still be working on my vehicle to locate the problem. Jared assured me that someone would be working on the vehicle and also advised me at any time I needed a loaner vehicle to just ask. About 90 minutes later Jared advised me that the technician located the problem and that my vehicle was repaired. I am very pleased with the level of customer service I was provided by being kept updated on the status of the repair. I only hope that the owner of this dealership reads these comments so they are aware how their business is performing. A special thank you to Jared for your outstanding level of professionalism which will not be forgotten. Again thank you. More

THIS PLACE IS A JOKE.. CON ARTISTS AND CREEPY SALESMAN STARING AT MY WIFE AND TRYING TO DROP IN ON OUR CONVERSATION THE WHOLE TIME. USED CAR SALES MANAGER RYAN CARROLL IS A LYING JERK THAT WAS VERY DISRES STARING AT MY WIFE AND TRYING TO DROP IN ON OUR CONVERSATION THE WHOLE TIME. USED CAR SALES MANAGER RYAN CARROLL IS A LYING JERK THAT WAS VERY DISRESPECTFUL TO ME IN FRONT OF MY FAMILY. WE AGREED ON A PRICE ON MY TRADE IN AND WAS DOING A DEAL AND AFTER 4 HOURS THERE HE CHANGED THE PRICE OF MY TRADE IN ON THE PAPER WORK AND TRIED TO TELL ME TO JUST IGNORE IT AND WAS INTERRUPTING ME AND TRYING TO TALK DOWN TO ME HE IS A LYING CON ARTIST I WALKED OUT AND TRYING TO WRITE BAD REVIEWS EVERYWHERE I CAN. DONT WASTE YOUR TIME OR MONEY ON THESE LOSERS!!! More

I was there today .it'the worst service I've received.the sales representative was so rude ..he never tried to help me ..he tod me "i don't like To waste my time". received.the sales representative was so rude ..he never tried to help me ..he tod me "i don't like To waste my time". More