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Woodfield Nissan
Hoffman Estates, IL
289 Reviews
Woodfield Nissan is Illinois #1 Volume Leader. Our dealership is driven by unparalleled value and phenomenal customer service. Whether you're purchasing a new vehicle or servicing your investment, our goal is to ensure your experience at Woodfield Nissan is TRULY EXCEPTIONAL!
Woodfield Nissan
700 W Higgins
Hoffman Estates, IL 60169
847-310-1900
www.WoodfieldNissan.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 289 reviews
February 16, 2026
My wife and I made an appointment to see a used vehicle. Ray met us before we got to the door. Seemed to be in a frantic hurry the entire time we were there. We test drove the vehicle with Ray. The SUV co Ray met us before we got to the door. Seemed to be in a frantic hurry the entire time we were there. We test drove the vehicle with Ray. The SUV could have been cleaned up better. Ray could not answer any questions we had during the drive. When my wife said she wasn't interested in this vehicle he said" this is not a museum we are selling these cars". Be fore we got back to the dealership Ray was upset the car in front of us at the stop light was doing what he wanted. So he jumped out of the SUV and ran up to the other car and argued with them to drive like he wanted them to. This could have been a very dangerous situation he put my wife and I in.We did not buy the vehicle, and got out of there as fast as we could. More
by dalethornton113
Employees Worked With
January 29, 2026
I saw an advertised price on the dealer’s website for a new 2025 Nissan Sentra. The listing included all dealer incentives and clearly stated that additional conditional offers, such as Military and Colleg new 2025 Nissan Sentra. The listing included all dealer incentives and clearly stated that additional conditional offers, such as Military and College Grad, might also apply. The website also featured the typical “unlock your instant price” gimmick, which required entering personal information. I was contacted by Caitlin Szczypta about coming in for a test drive. I explained that I already knew everything about the vehicle, that I was purchasing it for someone else, and that I would be paying cash. Despite this, she refused to provide an out the door price. Instead, she increased the originally quoted price by an additional $1,300, claiming the price had gone up since my inquiry the night before. When I checked the website again, the price was the same as before. Even then, she still would not commit to an out the door price over the phone. At that point, I chose not to purchase from this dealership. I ended up buying a similar vehicle from another dealer who not only beat Woodfield Nissan’s advertised price but also handled the entire transaction by phone and email. They even delivered the vehicle to my home. I never had to set foot in the dealership or deal with the high pressure tactics that Caitlin was using. The tactics used by this dealership feel outdated, straight out of the 70s and 80s, and are exactly the kind of practices that give car dealers a bad reputation. They need to modernize their approach and show integrity by honoring their advertised prices when a customer is ready to buy. I would not recommend or refer anyone to this dealership. Additionally, Caitlin could benefit from coaching on how to communicate with customers without making them feel talked down to or disrespected. More
by sampill
Employees Worked With
Caitlin Szczypta
January 17, 2026
I’ve been going there for the past two years and have had great service. They are very communicative and accommodating to your schedule. Always trying to make you fell very welcome! great service. They are very communicative and accommodating to your schedule. Always trying to make you fell very welcome! More
by Mlomeli0809
Employees Worked With
Hector gonzalez
November 19, 2025
The staff was very helpful and quick Also they wash my car ,a nice touch car ,a nice touch More
by Cpanzarella232 hris
Employees Worked With
October 12, 2025
As always service was great and outstanding very timely Jose is a true professional and great at what he dose go over and above to service people the dealership should be proud of him Jose is a true professional and great at what he dose go over and above to service people the dealership should be proud of him More
by cub617
Employees Worked With
October 10, 2025
If your looking for dealer that believes in customer service this is the one! This was the second time , first was very minor second was major the experience was fantastic start to finish dealt with on service this is the one! This was the second time , first was very minor second was major the experience was fantastic start to finish dealt with one technician Hector., friendly, professional and & up front on all steps. It went so well purchased a set of tires . Hector was so impressive first time since 1987 single sourced from one dealer . Hector was able to teach an old guys mind not easy! Never leave reviews but was compelled by the way wa taken care of by Hector More
by laportac
Employees Worked With
Hector Gonaze
September 09, 2025
The sales agent was very nice, he provided me with options. Made the buying experience somewhat easy! options. Made the buying experience somewhat easy! More
by Trishuhrine
Employees Worked With
September 07, 2025
A solid dealership. Luigi Perfetti is a definite asset to the service department and is the reason i use Woidfield Nissan service. Luigi Perfetti is a definite asset to the service department and is the reason i use Woidfield Nissan service. More
by wgodzicki
Employees Worked With
Luigi Perfetti
