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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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October 24, 2021

Excellent pick up and drop off. Car cleaned. Good info about what was checked out More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya
Oct 25, 2021 -

Woodfield Lexus responded

Thanks for sharing your thoughts on your visit, Bruce! We appreciate your support.

October 23, 2021

I received Excellent Customer Service! Tammie was extremely helpful and a pleasure to deal with. More

by benandmichelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Woodfield Lexus responded

Glad we could assist in your auto needs! Thanks for sharing. Your support is appreciated.

October 13, 2021

I actually look forward getting my car serviced. Truly nice experience with Lexus sales and service Dept. More

by 1mtorres1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Merlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Oct 14, 2021 -

Woodfield Lexus responded

We enjoy working with you too! Thanks for sharing your thoughts. Your support is appreciated.

October 12, 2021

The Service Department experience is excellent when dealing with Mandeep in coordinating it and John delivering a loner car. These two gentlemen are the best I have worked with in almost 50 years of se More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John , Transport person, Mandeep Mangat
Oct 14, 2021 -

Woodfield Lexus responded

We are thrilled to hear Mandeep takes such good care of you! Thanks for sharing your thoughts. Your support is appreciated.

October 10, 2021

Tonya was exceptional. Did a great job from the moment Tonya was exceptional. Did a great job from the moment we walked in. Great customer service . More

by Maya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Oct 14, 2021 -

Woodfield Lexus responded

We are thrilled to hear Tonya took such good care of you and will continue to do our best to assist you with your auto needs. Thanks for sharing. Your support is appreciated.

October 10, 2021

I did appreciate that the technician went out with me for my concerns and the service was done in a great timely fashion More

by karenk.williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Woodfield Lexus responded

We do our best to accommodate our customers needs and appreciate you sharing your thoughts, Karen! Thanks again for servicing with us and we look forward to working with you in the future.

October 07, 2021

Tonya and Helen have always treated me like family, with a smile on their faces and happy to help with respect for me and my car. More

by Bonce20
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Oct 07, 2021 -

Woodfield Lexus responded

You are part of the Woodfield Lexus family! To most of us it is our home away from home. Thanks for sharing your thoughts! We appreciate your support.

October 02, 2021

Recommended for service - they will make it easier for you if you don’t have time More

by Xxyara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Oct 04, 2021 -

Woodfield Lexus responded

We do what we can to accommodate our customers! Thanks for your thoughts.

October 01, 2021

After leasing/purchasing 4 RX models over past 20+ years from Woodfield Lexus, I don’t have any qualms about returning for service needs. Quality dealer! More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Crossman
Oct 01, 2021 -

Woodfield Lexus responded

It's been our pleasure working with you and look forward to many more years of assisting you with your auto needs!. Thanks for sharing, Judy! Your support is appreciated.

September 28, 2021

Tony was very helpful and nice. I'd never been there for service and he made me very comfortable. Thanks, Tony! More

by gramannb
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Woodfield Lexus responded

Glad to hear you were comfortable working with Tony! Thanks for sharing. Your support is appreciated.

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