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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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May 18, 2022

Excellent service and staff was professional and friendly. The Service technician was great and desk agentwas courteous and knowledgeable. More

by Lynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Woodfield Lexus responded

Glad to be of assistance! Thanks for sharing. Your support is appreciated.

May 12, 2022

Handled with care every step of the way. From dropping off the car, Tony reviewing work to be done, paying for service and car wash. They even cleaned my floor mats!! I’m impressed. Cookies More

by Mthrasher21
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Woodfield Lexus responded

Thanks for sharing your thoughts. Your support is appreciated!

May 01, 2022

Excellent service i would recommend it to my friend. Tony Lopez is very nice person and mechanic Jose de Guzman More

by Rphiso1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Woodfield Lexus responded

Glad things went well! Thanks for sharing. We appreciate your support.

April 22, 2022

Warranty work. They picked up the car right on schedule, dropped off a loaner, did the work successfully, brought back my car the same day with a smile (I declined More

by BoomerBuyer
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Woodfield Lexus responded

Happy to assist with your vehicle service. Thanks for sharing. Your support is appreciated!

April 18, 2022

Service Department was exceptional from the time I arrived. Service completed as promised. Makes it easy to understand the vehicle maintenance completed and what will be required on the next one. More

by Mary
Recommend Dealer
Yes
Employees Worked With
Tommy Mulak
Apr 18, 2022 -

Woodfield Lexus responded

Thanks for sharing Your thoughts, Mary! Your support is appreciated.

April 07, 2022

I thought that my Variable Cruise Control was not working properly. The mechanic tested it and found nothing wrong. In fact, it worked to well as it picks up motion farther in front of car than I expected. More

by Paul Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing, Paul. Your support is appreciated.

April 04, 2022

THE SERVICE WAS EXCELLENT AND TIMELY THE SERVICE PEOPLE WERE VERY KNOWLEDGEABLE AND MADE MY STAY VERY ENJOYABLE More

by har
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Woodfield Lexus responded

It is our pleasure having you as our customer! Thanks for sharing your thoughts. Your support is appreciated.

April 02, 2022

Very pleasant, professional and on time. Waiting area was clean and free WiFi so I could work in the waiting lounge. More

by Theguzmanz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Woodfield Lexus responded

Glad your visit with us went well! Thanks for sharing. Your support is appreciated.

March 22, 2022

Have been dealing with this dealership for many years . Happy with the staffs and services . More

by georgemandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Woodfield Lexus responded

Thanks for sharing, George! We appreciate your support.

March 15, 2022

WoodField Lexus is "The Best". I have COMPLETE Trust in Helen Heyza and Rich Palicka (both in the service dept). I can not thank you both enough for your professional and trusted More

by markrwilhelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Woodfield Lexus responded

It is always our pleasure to work with you, Mark! Thanks for sharing. Your support is appreciated.

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