539 Reviews of Woodfield Lexus - Service Center
Excellent service and staff was professional and friendly. The Service technician was great and desk agentwas courteous and knowledgeable. friendly. The Service technician was great and desk agentwas courteous and knowledgeable. More
Handled with care every step of the way. From dropping off the car, Tony reviewing work to be done, paying for service and car wash. They even cleaned my floor mats!! I’m impressed. Cookies From dropping off the car, Tony reviewing work to be done, paying for service and car wash. They even cleaned my floor mats!! I’m impressed. Cookies or packaged snacks would be nice for late morning and afternoon customers waiting for service to be completed. More
Excellent service i would recommend it to my friend. Tony Lopez is very nice person and mechanic Jose de Guzman Tony Lopez is very nice person and mechanic Jose de Guzman More
Warranty work. They picked up the car right on schedule, dropped off a loaner, did the work successfully, brought back my car the same day with a smile (I declined They picked up the car right on schedule, dropped off a loaner, did the work successfully, brought back my car the same day with a smile (I declined the free car wash), and charged me nothing. It lived up to Lexus's much-hyped customer service reputation. Can't ask for more than that. More
Service Department was exceptional from the time I arrived. Service completed as promised. Makes it easy to understand the vehicle maintenance completed and what will be required on the next one. arrived. Service completed as promised. Makes it easy to understand the vehicle maintenance completed and what will be required on the next one. More
I thought that my Variable Cruise Control was not working properly. The mechanic tested it and found nothing wrong. In fact, it worked to well as it picks up motion farther in front of car than I expected. properly. The mechanic tested it and found nothing wrong. In fact, it worked to well as it picks up motion farther in front of car than I expected. My service manager could not have been nicer! More
THE SERVICE WAS EXCELLENT AND TIMELY THE SERVICE PEOPLE WERE VERY KNOWLEDGEABLE AND MADE MY STAY VERY ENJOYABLE WERE VERY KNOWLEDGEABLE AND MADE MY STAY VERY ENJOYABLE More
Very pleasant, professional and on time. Waiting area was clean and free WiFi so I could work in the waiting lounge. Waiting area was clean and free WiFi so I could work in the waiting lounge. More
Have been dealing with this dealership for many years . Happy with the staffs and services . Happy with the staffs and services . More
WoodField Lexus is "The Best". I have COMPLETE Trust in Helen Heyza and Rich Palicka (both in the service dept). I can not thank you both enough for your professional and trusted I have COMPLETE Trust in Helen Heyza and Rich Palicka (both in the service dept). I can not thank you both enough for your professional and trusted guidance!! More