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539 Reviews of Woodfield Lexus - Service Center
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April 22, 2015
Great friendly service always! Service was excellent and always is. Everyone is so helpful. Cashier very friendly and helpful and the price was better than I expected to pay. Service was excellent and always is. Everyone is so helpful. Cashier very friendly and helpful and the price was better than I expected to pay. More
by mortgage guy
Employees Worked With
Dave Thermen
April 21, 2015
Needed service ASAP Recently my work schedule has been crazy and I had no time to get my car serviced when I knew it needed it. When I realized it was not getting better Recently my work schedule has been crazy and I had no time to get my car serviced when I knew it needed it. When I realized it was not getting better I called and got in on a Friday morning, having to work all weekend. Sean was extremely accommodating and got my car fixed and ready on Saturday. Due to my work schedule I told him I might be able to pick up on Saturday. That was not even a issue for him. I loved the 2015 SUV, but my heart is with my 2004 RX until it can't do it anymore. My only suggestion for this dealership is wash the inside windows and upgrade the complimentary snacks for the time of day. Muffins and sweet rolls all day is not appealing. More
by Jazzi
Employees Worked With
Sean Horvath
April 17, 2015
Very sastified Service was fast friendly and efficient.Always happy with the total experience.I prefer to have all of my service done at this dealership.Tonya very h Service was fast friendly and efficient.Always happy with the total experience.I prefer to have all of my service done at this dealership.Tonya very helpful that day. More
by lliss
Employees Worked With
Tonya Plutz
April 14, 2015
A Customer-Focused Dealership Woodfield Lexus focuses on the experience of their customers. All of the team members ensure their customer's satisfaction and positive experience. Th Woodfield Lexus focuses on the experience of their customers. All of the team members ensure their customer's satisfaction and positive experience. This dealership has my continued loyalty. More
by Belfray
April 10, 2015
Free Oil Change We were in for the free oil change for a Certified Lexus LS 460 we purchased last Spring and a couple of minor issues. During the servicing it was no We were in for the free oil change for a Certified Lexus LS 460 we purchased last Spring and a couple of minor issues. During the servicing it was noted that original battery was very weak so we elected to have it replace. In addition, we updated the GPS system which frankly rather priceize. (sp). The driver's side front window which would only come down half way was fixed under warranty as it should have been. Overall, all personnel were friendly, helpful and performed their jobs at a very high standard. I can not think of one thing that could have been done better. One thing that really impressed us was that both Derek and Mandeep gave us their cards and stress the point if we had any questions to feel free to call them. PS Merlin, our salesman, followed up to be sure that the window fix was covered under warranty. An overall excellent experience. Gary and Judy Fish (Fish 501) More
by Fish501
April 01, 2015
60,000 mile service I have confidence that the work needed to be done will be professionally and if I experience any problems afterward, I will be treated fairly and prom I have confidence that the work needed to be done will be professionally and if I experience any problems afterward, I will be treated fairly and promptly. More
by happy, 12345
Employees Worked With
Keith Ullberg
March 30, 2015
Trust I am always confident when I take my car in for service at this dealership. They are reliable and are ready to address any concerns you may have I am always confident when I take my car in for service at this dealership. They are reliable and are ready to address any concerns you may have. They will inform you of the time it will take to complete the service required and if necessary will provide a loaner. More
by PT109
Employees Worked With
February 05, 2015
I appreciate the superior service and support My service is constantly above average. This is why I return for service and support each time my car needs service. Mandeep was especially courteous. My service is constantly above average. This is why I return for service and support each time my car needs service. Mandeep was especially courteous. More
by LS time
Employees Worked With
Mandeep Mangat
February 03, 2015
450H Service VERY NICE! As always, my service experience was top notch. Fast, courteous and very reliable. While other Lexus dealers may be very good, VERY NICE! As always, my service experience was top notch. Fast, courteous and very reliable. While other Lexus dealers may be very good, the ONLY dealer allowed to work on my car is Woodfield Lexus. I know they will take the best of care of my car. More
by mike weigand
Employees Worked With
Keith Ullberg
January 31, 2015
Exceeded expectations — again! As usual Woodfield Lexus exceeded my expectations. When my GS 350 wouldn't start in my garage, I contacted Ed Vale and he arranged for a Lexus service As usual Woodfield Lexus exceeded my expectations. When my GS 350 wouldn't start in my garage, I contacted Ed Vale and he arranged for a Lexus service car to come to my home. The car arrived within 30 minutes and the problem was quickly resolved with a new battery (provided at no charge under my warranty). More
by Redseven77
Employees Worked With
Ed Vale
