Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
539 Reviews of Woodfield Lexus - Service Center
Sort by
June 04, 2015
Great Service This was the first time I went to woodfield lexus as the car was bought somewhere else. I was impresses with the service and would be taking my ES350 This was the first time I went to woodfield lexus as the car was bought somewhere else. I was impresses with the service and would be taking my ES350 to woodfield lexus from now on... Thank you Keith for your help Mayur More
by Mayur9
Employees Worked With
Keith Ullberg
June 04, 2015
Service visit I purchased my 2000 Lexus RX300 from Woodfield Lexus. My experiences with the dealership have been good ever since that time. The environment is goo I purchased my 2000 Lexus RX300 from Woodfield Lexus. My experiences with the dealership have been good ever since that time. The environment is good and I have the choice of working or relaxing while I wait for my vehicle. I worked with Sean Horvath this time however I have worked with Keith and some of the other consultants. All have been helpful in keeping my vehicle in good shape. More
by RX300 - 2000
Employees Worked With
Sean Horvath
June 02, 2015
Always great service I have been taking my cars to Woodfield Lexus for 3 years and am always very pleased with the service. Matt, Paul and Mike are top notch. I have been taking my cars to Woodfield Lexus for 3 years and am always very pleased with the service. Matt, Paul and Mike are top notch. More
by GR8LEXUSSOUND
Employees Worked With
Mete Oner
May 29, 2015
Five Star Service Another service appointment handled efficiently from arrival, via booking in to delivery. Plenty of time to catch up with emails and work at a comfor Another service appointment handled efficiently from arrival, via booking in to delivery. Plenty of time to catch up with emails and work at a comfortable work station with a good cup of coffee. Excellent all round More
by DAGLexus Driver
Employees Worked With
Mandeep Mangat
May 27, 2015
Service dept Had my Toyota Camry serviced. Found minor issues that were taken care of besides the oil change I originally needed. Friendly service advisor and t Had my Toyota Camry serviced. Found minor issues that were taken care of besides the oil change I originally needed. Friendly service advisor and technician. More
by alandar2
Employees Worked With
Paul Crossman
May 22, 2015
Great service Sean- service service manager has provided excellent service with knowledge and courtesy.I bought my first Lexus from this dealership when Lexus was i Sean- service service manager has provided excellent service with knowledge and courtesy.I bought my first Lexus from this dealership when Lexus was introduced to US,(Old Toyota bldg.on Higgins)I had been a loyal customer. More
by silver51
May 21, 2015
Woodfield Lexus "Outstanding"..........!!! Mike Evans, Service Consultant and Dave Lamprecht, Service are the BEST, - they are very knowledgeable, thorough and take my concerns seriously. Mike Evans, Service Consultant and Dave Lamprecht, Service are the BEST, - they are very knowledgeable, thorough and take my concerns seriously. I always leave Woodfield Lexus in Schaumburg feeling confident and appreciative that my car has been very well serviced. Thank you Woodfield Lexus for being "Outstanding" in every way!!! Irma Juntunen More
by corolla2640
May 02, 2015
Fantastic dealership This dealership is fantastic. The service department is the best, very knowledgeable and affordable. Paul in service is wonderful. Service departme This dealership is fantastic. The service department is the best, very knowledgeable and affordable. Paul in service is wonderful. Service department is very thorough and helpful More
by Clair810
Employees Worked With
Paul Crossman
April 28, 2015
Service associate very friendly Your price is very high , otherwise service associate and facilities are very good and your loaner cars are good and new one expect the price everythi Your price is very high , otherwise service associate and facilities are very good and your loaner cars are good and new one expect the price everything is five star More
by Don't want
Employees Worked With
Mandeep Mangat
April 23, 2015
Woodfield Lexus World Class Customer Service Department Woodfield Lexus is a world-class service organization that knows how to 'wow' their customers by providing a consistently outstanding customer exp Woodfield Lexus is a world-class service organization that knows how to 'wow' their customers by providing a consistently outstanding customer experience in all departments. I have been using Woodfield Lexus service department since 2005. Woodfield Lexus service management team is outstanding. Woodfield Lexus service technicians are factory trained who can guarantee that your Lexus will serviced beyond your expectation level. Woodfield Lexus uses factory parts and no third party technicians to service your Lexus. You can be rest assured once you leave Woodfield Lexus service department your Lexus will perform on the road without the concern of being stranded. I want to thank all of the hard working employees at Woodfield Lexus for taking care of my Lexus since 2005. Best regards, Walter Chmura More
by Maximus
