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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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February 07, 2016

Went in for my 35,000 mile oil maintence. With their overall inspection they found that I needed new rear brakes. Fortunately, they had time to do it right away so I didn't have to make a ret More

by Shirley10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mete Oner
Feb 08, 2016 -

Woodfield Lexus responded

Thank you for servicing your vehicle at Woodfield Lexus and sharing your experience!

February 06, 2016

Love my Lexus I have been going to Woodfield Lexus for over 30 years. Bought 10 Lexus band have complete loyalty to this dealership. Fast great service every tim More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Merlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schmerler
Feb 08, 2016 -

Woodfield Lexus responded

Thank you for being a loyal Woodfield Lexus customer! We look forward to many more years.

January 22, 2016

Dirty car I was greeted immediately with smiling faces on a very cold morning. I was disappointed the car wasn't washed but I understand it was very cold but it More

by Kallie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jan 27, 2016 -

Woodfield Lexus responded

Thank you for sharing. Stop by anytime when the temperature is up and we will gladly wash your vehicle.

January 22, 2016

Very Happy Great service and great staff members! They diagnosed my problem and had my car back to me the next day. I would highly recommend this dealership to a More

by Jasper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jan 27, 2016 -

Woodfield Lexus responded

We are pleased we were able to solve your vehicles issue. Thank you for sharing.

January 21, 2016

Oil change Have been coming here for years and always have had great service with or without an appointment ! Shawn is an asset to this company. Always friendly More

by Lorrie419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Horvath
Jan 27, 2016 -

Woodfield Lexus responded

Thank you for being a loyal Woodfield Lexus customer!

January 18, 2016

Great Service Department Woodfield Lexus has a great service department. You can schedule service online or call - wait for your car in a comfortable lounge or arrange for a l More

by Terri F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jan 20, 2016 -

Woodfield Lexus responded

Thank you for servicing your vehicle with us and sharing your review!

January 05, 2016

Love working with them. They're fair, honest and timely in their estimates. My company has been working with them since Sept 2012 and we will continue lease Lexus's from Woo More

by PureAire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Tomasso, Josh Resnick
Jan 13, 2016 -

Woodfield Lexus responded

Thank you for being a loyal Woodfield Lexus customer!

January 03, 2016

Certified Lexus RX350 Services Good customer services by Fred (past) and Tonya (this time). I was from Michigan for New Year's Day weekend, and Tonya was very nice in accepting me More

by zhang9328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tonya Plutz
Jan 04, 2016 -

Woodfield Lexus responded

Thank you for being a loyal Woodfield Lexus customer!

Jan 13, 2016 -

Woodfield Lexus responded

We look forward to assisting you on another visit! Thank you for sharing!

December 30, 2015

Great assistance David was very helpful in recreating my vehicle maintenance history and working with me to get two ignition keys replaced and determine that my batter More

by lexusluther98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thermen
December 06, 2015

Mandeep is awesome! Mandeep is always a pleasure to work with! He is articulate and professional at all times, he makes certain we are happy with the service we receive! More

by Luv Lexus
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Dec 08, 2015 -

Woodfield Lexus responded

Thank you for sharing your service experience with us!

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