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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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April 08, 2016

Great Experience Brought my car in for the first Service for 5,000 miles and was out of there in 20 minutes. That's what I call service!!! More

by whitelex1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Merline, Mandeep Mangat
March 31, 2016

Wonderful and Outstanding Customer Service! I brought my bosses Lexus in for a map update. Mandeep was absolutely the best! Provided amazing customer service. Woodfield Lexus has a great waiting More

by Samantha Mindham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Apr 01, 2016 -

Woodfield Lexus responded

We are pleased Mandeep was able to take care of your needs. Thanks for sharing!

March 28, 2016

Excellent service Eric was friendly and very helpful. I had an issue with my Bluetooth so he came out to the car and showed me how to connect the Bluetooth to my iPhone More

by EMMY TRAKAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ERIC DEZDHA
Mar 29, 2016 -

Woodfield Lexus responded

Glad to help! Thank you for sharing!

March 25, 2016

Excellent service Woodfield Lexus service in general and Matt Oner our service coordinator meet all of my expectations of a luxury automotive dealer. We are always tre More

by BillV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mete Oner
Mar 29, 2016 -

Woodfield Lexus responded

We are pleased you came to Woodfield Lexus and appreciate you as a loyal customer!

March 22, 2016

10,000 mile service Quick, clean, polite, friendly. As usual they did a grea job. Really love the Car Wash" perk. My service consultant Tonya Plutz made me feel "right More

by Mjkuczkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Mar 23, 2016 -

Woodfield Lexus responded

Thank you for sharing your service experience at Woodfield Lexus!

March 20, 2016

great place went for mud flats to be installed and it was the best experience . they make u want to come back if u need work, in and out in no time at all More

by samson01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2016 -

Woodfield Lexus responded

We are always happy to help with your vehicle needs. Thanks for sharing!

March 15, 2016

Tonya always makes me feel welcome and does a great job Tonya and the Woodfield Lexus team always do a great job for me and my family. We have been Lexus customers for years and will continue to be in the More

by dkaplan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Mar 15, 2016 -

Woodfield Lexus responded

Thank you for being a loyal Woodfield Lexus customer and sharing your experiences!

March 08, 2016

Service at Woodfield Lexus I love the customer service at the Woodfield Lexus. Great services throughout the store. Tonya in the service department is so, nice and I appreciate More

by princess1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Mar 11, 2016 -

Woodfield Lexus responded

Thanks for being a loyal Woodfield Lexus customer and sharing your experiences with us!

March 03, 2016

Mandeep is one reason I well be buying my second Lexus Mandeep exemplifies the Lexus experience and is one of many reasons I will be buying my second Lexus from Woodfield. He takes the time to explain ser More

by RX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Mar 04, 2016 -

Woodfield Lexus responded

Thank you for being a loyal Woodfield Lexus customer and sharing your experience!

February 26, 2016

Best service, best experience!! I always have a good experience at Woodfield Lexus. I drive all the way from southwest suburbs, passing 2 other Lexus dealers to come here. More

by ilmac1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Horvath
Feb 26, 2016 -

Woodfield Lexus responded

Thank you for being a loyal Woodfield Lexus customer!

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