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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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May 09, 2016

great service Every time I go there get special treatment from Mike Evans. He is very good and takes care of everything. He knows what exactly I want. I really appr More

by Pdave24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2016 -

Woodfield Lexus responded

We are pleased Mike takes good care of you. Thanks for being a loyal Woodfield Lexus customer and sharing your experience.

May 04, 2016

Efficient, friendly, knowledgeable Came in with a small service issue. Eric was attentive, friendly and came out to explain the progress of the fix. It's so nice to feel confident in More

by DocP
Recommend Dealer
Yes
Employees Worked With
Eric D.
May 01, 2016

Very good customer service. Mike Evans did a great job of finding a problem and taking care of it. I actually had 2 problems. One was a severe leak when it rained and the other w More

by Dalerazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016 -

Woodfield Lexus responded

Thank you for servicing your vehicle with us and sharing your experience!

April 30, 2016

Quick & Easy As always, Randy Josefik was extremely helpful with a question I had while I waited for the service to be completed. His genuine concern and knowledge More

by mholstius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Josefik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Dezdha
May 02, 2016 -

Woodfield Lexus responded

Thanks again for your purchase and sharing your positive experience!

April 28, 2016

Great service The entire staff is always friendly and courteous. The waiting area is always clean and comfortable as well as the showroom. Complimentary coffee and More

by carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016 -

Woodfield Lexus responded

Thanks for being a loyal customer to Woodfield Lexus!

April 20, 2016

Outstanding service The service performed was done on timely manner. My vehicle was returned clean. Gave me a detailed written description of other work to be service in More

by lolomush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz, Keith Ullberg
Apr 21, 2016 -

Woodfield Lexus responded

Thank you for servicing your vehicle with us and sharing your experience!

April 18, 2016

Excellent service throughout The service was excellent from the time I pulled in through to the time I checked out and left. Excellent communication throughout the process. Took More

by Gettis44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gershon
April 17, 2016

Fast efficient and reliable. Excellent dealership with triple A Plus service department. Work is always completed on time and within budget quoted. Bought three cars from Woodfiel More

by hitekfred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Ullberg
April 17, 2016

10000 mile service Very helpful service consultant. Went out of his way to explain resolution to service concern. Followed up with us when he committed to. Thank you. More

by Danstev1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson Buleje
April 17, 2016

Woodfield lexus far exceeded our expectations. This was our fourth Lexus from this dealership the cars and the dealer keep getting better. Our salesman George Tomasso and Caryin in finance were gre More

by JasFroman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Tomasso, Derek Dukey, Josh Resnick
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