539 Reviews of Woodfield Lexus - Service Center
great service Every time I go there get special treatment from Mike Evans. He is very good and takes care of everything. He knows what exactly I want. I really appr Every time I go there get special treatment from Mike Evans. He is very good and takes care of everything. He knows what exactly I want. I really appreciate his work and his customer service More
Efficient, friendly, knowledgeable Came in with a small service issue. Eric was attentive, friendly and came out to explain the progress of the fix. It's so nice to feel confident in Came in with a small service issue. Eric was attentive, friendly and came out to explain the progress of the fix. It's so nice to feel confident in the service you receive. Thanks Woodfield Lexus! More
Very good customer service. Mike Evans did a great job of finding a problem and taking care of it. I actually had 2 problems. One was a severe leak when it rained and the other w Mike Evans did a great job of finding a problem and taking care of it. I actually had 2 problems. One was a severe leak when it rained and the other was a faulty air conditioner. I expected to replace the AC compressor but it turned out to be the clutch. The seal for the moon roof was replaced and adjusted. Also a sealant was used on the windshield. More
Quick & Easy As always, Randy Josefik was extremely helpful with a question I had while I waited for the service to be completed. His genuine concern and knowledge As always, Randy Josefik was extremely helpful with a question I had while I waited for the service to be completed. His genuine concern and knowledge was instrumental in our purchase of this Lexus - and is the reason we'll return when we need another vehicle. More
Great service The entire staff is always friendly and courteous. The waiting area is always clean and comfortable as well as the showroom. Complimentary coffee and The entire staff is always friendly and courteous. The waiting area is always clean and comfortable as well as the showroom. Complimentary coffee and pastries are always great. More
Outstanding service The service performed was done on timely manner. My vehicle was returned clean. Gave me a detailed written description of other work to be service in The service performed was done on timely manner. My vehicle was returned clean. Gave me a detailed written description of other work to be service in the future More
Excellent service throughout The service was excellent from the time I pulled in through to the time I checked out and left. Excellent communication throughout the process. Took The service was excellent from the time I pulled in through to the time I checked out and left. Excellent communication throughout the process. Took care of me More
Fast efficient and reliable. Excellent dealership with triple A Plus service department. Work is always completed on time and within budget quoted. Bought three cars from Woodfiel Excellent dealership with triple A Plus service department. Work is always completed on time and within budget quoted. Bought three cars from Woodfield Lexus during the past five years and have had them all serviced here. You just can't get a better deal or better service anywhere else!! More
10000 mile service Very helpful service consultant. Went out of his way to explain resolution to service concern. Followed up with us when he committed to. Thank you. Very helpful service consultant. Went out of his way to explain resolution to service concern. Followed up with us when he committed to. Thank you. More
Woodfield lexus far exceeded our expectations. This was our fourth Lexus from this dealership the cars and the dealer keep getting better. Our salesman George Tomasso and Caryin in finance were gre This was our fourth Lexus from this dealership the cars and the dealer keep getting better. Our salesman George Tomasso and Caryin in finance were great. It was also nice to meet. Josh Resnick .we've been going to this dealer since 1992 . And have had many brands in between including Mercedes. Nobody compares to Woodfield Lexus .Their very honest people and second to none.I also want to mention what a great job Dereck did of explaining how all the new technology and controls worked and pairing our phones job well done. More