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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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March 31, 2023

Excellent service experience from check in to check out. The mechanic found a problem with a tire that could have caused a serious accident. More

by Danstev1
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Woodfield Lexus responded

Happy to help! Thanks for sharing. Your support is appreciated.

March 30, 2023

I’ve been coming to Woodfield Lexus for over 12 years to have my Lexus serviced. I drive over 120 miles (RT) just to come here to get my car serviced. I bought my Lexus here & trust them to service my car More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Woodfield Lexus responded

Thanks for sharing Your thoughts! We appreciate your support.

March 08, 2023

Service Writer Justin did a really excellent job. He is knowledgeable, friendly, and was most helpful. He also made sure my car was washed properly before being returned. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 09, 2023 -

Woodfield Lexus responded

Happy to assist with your auto needs. Thanks for sharing!

February 05, 2023

Tammie went above and beyond to get the inside of my front windshield clean. Brought detailer back to work on the windshield the day after the detail. Sent out a loaner to my home, picked up my car, had More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks for sharing, Tom!

October 08, 2022

Dear Lexus Woodfield Customer Service, Tony and his team did a ten star job serving after my Lexus. Keep up the great work! Best regards, Walter Chmura More

by Maximus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Woodfield Lexus responded

Glad we can help! Thanks for sharing, Walter!

October 05, 2022

Everything went great. Vic wasgreaton thetime and price had rental waiting in and out with no problems More

by schultz38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Woodfield Lexus responded

Glad we were able to assist! Thanks for sharing.

September 24, 2022

The service department staff is very professional and accommodating, and pleasant to work with every time More

by DMarkus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Woodfield Lexus responded

Thanks for being our loyal customer and sharing your thoughts! We appreciate your support!

September 10, 2022

I am very happy with Woodfield Lexus. They always provide a loaner car if requested. Agents are very good. More

by Rkt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Woodfield Lexus responded

Glad we can accommodate your needs! Thanks for sharing.

September 03, 2022

Tony took good care of me and was sensitive to my requests all the words I want to say More

by reverlab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Woodfield Lexus responded

Thanks for sharing. Your support is appreciated!

August 29, 2022

Great service and always on time. I would recommend them to anyone. Thanks for your service. More

by Ccmancilla
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Woodfield Lexus responded

Glad to have you as our customer! Thanks for sharing!

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