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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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September 17, 2016

Good service I bought my car at another Lexus dealer. I keep coming back for service because of Keith. He is the best. He keeps me informed and gets me in and out More

by Jeffilforms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Ullberg
Sep 20, 2016 -

Woodfield Lexus responded

We are pleased Keith takes good care of you. Thanks for being loyal to Woodfield Lexus and sharing your experience!

September 02, 2016

Great employees and service Helen always greets me in the service lane with a big smile. Tonya, my preferred service advisor, is personable, knowledgeable and efficient. We have More

by sandim25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza, Tonya Plutz
Sep 07, 2016 -

Woodfield Lexus responded

Thanks for being our loyal customer and sharing your experience!

September 02, 2016

excellent service as usual I have been a returning satisfied customer for the last 26 years (purchased 3 new vehicles at your Wood-field store) and have had all my service done More

by Ralph H Connolly Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Sep 07, 2016 -

Woodfield Lexus responded

Wow! Thank you so much for your loyalty to Woodfield Lexus. We appreciate you as our customer and hope to assist you for many more years!

September 02, 2016

Great Service I always Buy and service my cars at woodfield Lexus, everyone is nice and good and they know what there doing.I wont think about going anymore else. More

by Kissy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chadi Abdo
Sep 07, 2016 -

Woodfield Lexus responded

Thank you for being loyal to Woodfield Lexus! We appreciate you as our customer!

August 31, 2016

Fast service and well done for a fair price When compared to the Lexus dealer I used to deal with, the Woodfield team is better attitude wise and in giving fair and reasonable service. My wif More

by Lorry V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 07, 2016 -

Woodfield Lexus responded

Great to hear! Thanks for sharing, Lorry!

August 29, 2016

good service quick turn around, very knowledgeable employees, car was clean after the service - overall good experience, felt comfortable with the diagnosis they g More

by silverJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry - I don't have paperwork in front of me & do not see his name on list
Sep 07, 2016 -

Woodfield Lexus responded

Thanks for trying! We appreciate your great review!

August 25, 2016

Tonya was very nice and explained everything and had the car done in one hour. Waiting room was very comfortable. Liked receiving the email follow up. More

by Patton
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Aug 26, 2016 -

Woodfield Lexus responded

Thanks for servicing with us and sharing your experience!

August 17, 2016

The best! I loved how our salesman, Dan, is so attentive. He went out of his way to arrange for replacement wheels in the service department. Then Mandeep was e More

by Annie23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandeep Mangat
Aug 17, 2016 -

Woodfield Lexus responded

We appreciate you as our customer! Thanks for sharing!

Aug 24, 2016 -

Woodfield Lexus responded

We are pleased things went so well, Annie. Thanks again and we wish you many happy miles!

August 14, 2016

My Experience with Lexus Service Department I always receive quality service at Lexus. I believe the service staff to be helpful and honest. One time, I came in for an oil change and asked for More

by cmcgee129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Aug 16, 2016 -

Woodfield Lexus responded

Thanks for being loyal to us and we appreciate you as our customer!!!

August 13, 2016

It went fine The fact that I agreed to give this feed back and then I am told I didn't say enough, pisses me off. The visit was fine every one I talked to was fin More

by JimmyZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mete Oner
Aug 16, 2016 -

Woodfield Lexus responded

We are so sorry, Jimmy, and understand how frustrating it is. Thanks so much for doing it for us!

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