Woodfield Lexus - Service Center

15,000 mile service Michael Evans, service consultant, was very courteous. He let me use a SUV so I could go out for breakfast while my SUV was being serviced. He calle Michael Evans, service consultant, was very courteous. He let me use a SUV so I could go out for breakfast while my SUV was being serviced. He called me when my auto was complete, which was only 45 minutes. The rest of the service department greeted me with a smile and the cashiers were also very courteous. More

Courteous, respectful, diligent and timely. Dave and your service team continue to go over and beyond to assure that when I drive out your door, I am 100% satisfied and have any/all issues resol Dave and your service team continue to go over and beyond to assure that when I drive out your door, I am 100% satisfied and have any/all issues resolved. I will never take my car to any other dealer, despite them offering incentives to do so on a regular basis. More

good experience very good experience. Timely response. Friendly staff. Had a nice experience. Will definitely recommend Lexus to friends and family. Staff responded v very good experience. Timely response. Friendly staff. Had a nice experience. Will definitely recommend Lexus to friends and family. Staff responded very nicely and they are friendly More

World Class Service Advisor Tonya Pultz and Service Dept.! After buying new Hondas, Corvettes & a Cadillac, we purchased a preowned Lexus RX300, loved it and a few years later, traded it in for a preowned RX33 After buying new Hondas, Corvettes & a Cadillac, we purchased a preowned Lexus RX300, loved it and a few years later, traded it in for a preowned RX330 with under 75K miles - in mint condition! We learned about Woodfield Lexus' Service Advisor Tonya Pultz's awesome reputation for being very knowledgable, experienced, conscientious, and always working diligently with the expert service techs to get the job done right every time. What an Great Experience it has been! Having the BEST Service Advisor working with an awesome service department makes a world of difference. Confidence and Peace of Mind is what we've come to expect at Woodfield Lexus because of this dynamic duo:) Also, Service Support specialists Art and Maria always greet me and help me check in and pack up when my car is ready. They are always very polite, kind and helpful! More

Mandeep is awesome! Our experience at Woodfield Lexus is always a great experience! Mandeep goes above and beyond to ensure that our needs are met. His communication is Our experience at Woodfield Lexus is always a great experience! Mandeep goes above and beyond to ensure that our needs are met. His communication is excellent! We always feel welcome! Our experience will continue to bring us back to Woodfield Lexus for all vehicle purchases and service! More

Service Out of the four service maintenance from Lexus Woodfield since I bought my car , this one is painless and the service rep Mandeep made my stay bearabl Out of the four service maintenance from Lexus Woodfield since I bought my car , this one is painless and the service rep Mandeep made my stay bearable. I develop a phobia ever since because my past service experience was horrible. More

Very positive experience overall!! Everyone was professional, courteous, and friendly. I was greeted promptly, and Keith kept me apprised as things progressed. It was my first experien Everyone was professional, courteous, and friendly. I was greeted promptly, and Keith kept me apprised as things progressed. It was my first experience at Woodfield Lexus, and I was really impressed. Thank you!!! More

Timely service - as promised Was able to get in and during my lunch hour. It was challenging for Service guys but they kept their promise and got my car serviced just in time. Tha Was able to get in and during my lunch hour. It was challenging for Service guys but they kept their promise and got my car serviced just in time. Thank you!!! More

GREAT EXPERIENCE I have purchased al my new vehicles from Woodfield Lexus great service true value I would recomend them to everyone. Thank you Josh,Rodel and the who I have purchased al my new vehicles from Woodfield Lexus great service true value I would recomend them to everyone. Thank you Josh,Rodel and the whole team faat and easy deal LOVE MY 2016 RX350 More

Matt, the service rep. He was very helpful and kind. Kept me informed of the progress of service. I was offered the use of a loaner, which I did not use. The service was com He was very helpful and kind. Kept me informed of the progress of service. I was offered the use of a loaner, which I did not use. The service was completed in a reasonable time. More