Woodfield Lexus - Service Center

Lexus LS350 Service Mandeep did an excellent job keeping me up to date on the status of my repairs. I brought my car in because the malfunction light came on and off inte Mandeep did an excellent job keeping me up to date on the status of my repairs. I brought my car in because the malfunction light came on and off intermittently. The problem ended up being in the electrical which is difficult to diagnose. Since I have had the car back there have been no problems. Mandeep also provided a loaner car so I was not inconvenienced. Mandeep is one of the best service representatives I have come in contact with at any dealership. I would highly recommend Woodfield Lexus. More

Very professional team! My service coordinator, Matt, was very professional and delivered the car back to me in a timely matter. Waiting area is very clean and comfortable! My service coordinator, Matt, was very professional and delivered the car back to me in a timely matter. Waiting area is very clean and comfortable! More

Result of visit Friendly, courteous and knowledgeable. A great dealership for purchase or service. It was a pleasure to have Tonya as a service representative. We Friendly, courteous and knowledgeable. A great dealership for purchase or service. It was a pleasure to have Tonya as a service representative. We had been seeing Keith who has left the area and Tonya was a perfect replacement. Thank you Tonya for your service to us. More

Quality service, but a bit overpriced Somewhat pleased with 80K mile service. Air filter left on floor, glove compartment door detached, quoted $400 for hatch shocks (less than $100 on Am Somewhat pleased with 80K mile service. Air filter left on floor, glove compartment door detached, quoted $400 for hatch shocks (less than $100 on Amazon). More

Happy with results I brought my '93 SC300 in to be serviced for an intermittent electrical issue. I realized from the outset that I would need to be patient, as the mec I brought my '93 SC300 in to be serviced for an intermittent electrical issue. I realized from the outset that I would need to be patient, as the mechanic (Paul?) would need the issue to be repeated so as to properly diagnose the cause, and appropriately resolve it. While this took over a week, I felt that the labor I was charged was fair. Due to the age of the car, I had previously tried to get this issue taken care of through a local repair shop that has a lower hourly labor rate. However, in hindsight, I would have saved money, and time, if I had taken it to Lexus from the start. Also, I appreciated Mandeep (service) as he did his best to keep me informed throughout the repair/service process. Thank you, Tim Poferl More

Perfect Everything is fine. The service is fast, and everything has been done perfectly. Even the snacks are tasty. I would definitely recommend this dealer t Everything is fine. The service is fast, and everything has been done perfectly. Even the snacks are tasty. I would definitely recommend this dealer to my friends. More

FAST FAST FAST as always fast reliable service would never go anywhere else The waiting room is cklean and so comfortable always refreshments, computers ,and frie as always fast reliable service would never go anywhere else The waiting room is cklean and so comfortable always refreshments, computers ,and friendly people to make sure I have everything I need More

Great Customer Care Tonya is always very friendly and provides great customer care! She always takes the time to explain the services needed and works to provide the best Tonya is always very friendly and provides great customer care! She always takes the time to explain the services needed and works to provide the best deal. More

Excellent service in their service and parts department. Mandeep provided excellent service! I have been taking my 2007 IS 250 to this dealership for the past 9 years for service. He is a polite, honest, Mandeep provided excellent service! I have been taking my 2007 IS 250 to this dealership for the past 9 years for service. He is a polite, honest, and a person with great integrity. I will continue to do business with Woodfield Lexus for many years to come because of the outstanding service I received! More