Woodfield Lexus - Service Center

Scheduled maintenance Purchased a Certified 2013 ES 350 in 2016 from a different dealership and have had 3 of the 4 complimentary maintenance services performed at Woodfiel Purchased a Certified 2013 ES 350 in 2016 from a different dealership and have had 3 of the 4 complimentary maintenance services performed at Woodfield Lexus. So far, so good. Each time, the service techs have been courteous and professional and the work performed in a timely and competent manner. I'm cautiously optimistic the quality,credibility, and value I've experienced to date will continue beyond the complementary service appts. More

Replace all brakes on our 2012 Rx350 The service was without issue and the courtesy and flexibility was outstanding. A loaner vehicle was provided without any issues or concerns. Th The service was without issue and the courtesy and flexibility was outstanding. A loaner vehicle was provided without any issues or concerns. The work was completed in a reasonable time period and Mike Evans was in contact with me throughout the process. More

excellent All personnel are very friendly and I am satisfied with the quality of work. I would definitely refer family as well as friends to the Woodfield Lexus All personnel are very friendly and I am satisfied with the quality of work. I would definitely refer family as well as friends to the Woodfield Lexus. More

Excellent Service! Great work. Friendly people. Reasonable price. What more can you ask? Had routine service and a recall replacement done. Tires were replaced and ot Great work. Friendly people. Reasonable price. What more can you ask? Had routine service and a recall replacement done. Tires were replaced and other repair work was done. Was given a loaner due to the time needed. It all worked out extremely well. More

Overall = great! Did the work in amount of time promised. Workmanship perfect. Friendly and helpful on The phone prior to making appointment. Car returned to me so cle Did the work in amount of time promised. Workmanship perfect. Friendly and helpful on The phone prior to making appointment. Car returned to me so clean! More

Exceptional Service I had an appointment for oil change and tire rotation. I have Lexus dealerships much closer to my home and job; however, I come to Woodfield Lexus du I had an appointment for oil change and tire rotation. I have Lexus dealerships much closer to my home and job; however, I come to Woodfield Lexus due to the exceptional experience I consistently have working with Mandeep. I have owned Lexus products for more than 15 years and Mandeep is the best I've worked with throughout the years. More

Less time then expected. Very professional Brought car in for air bag replacement. The only complaint and this is not against the dealership but Lexus in that it took a long time to approve th Brought car in for air bag replacement. The only complaint and this is not against the dealership but Lexus in that it took a long time to approve the replacement. Other than that Woodfield Lexus Service Department is very good and service managers are very professional. More

Thirty Thousand Service I had an appointment. I was promptly taken care. Work was finished promptly. Car was cleaned, total time about 11/2 hours. Totally satisfying experien I had an appointment. I was promptly taken care. Work was finished promptly. Car was cleaned, total time about 11/2 hours. Totally satisfying experience. More

The Best Service people are always professional and courteous, even though I don't have much need for service. Because of my faith in Lexus I am more than lik Service people are always professional and courteous, even though I don't have much need for service. Because of my faith in Lexus I am more than likely going to buy a new one within the next week. More

Got battery and 5K service with 1/2 day notice My battery died on Friday morning. I was able to obtain a new battery and received 5K service without a previous appointment on that same Friday. No My battery died on Friday morning. I was able to obtain a new battery and received 5K service without a previous appointment on that same Friday. Not many places are able to provide that level of customer service and response time. More