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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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November 30, 2017

Everything went well. Everytime I either need scheduled service or if something unexpected happens, I can count on Mandeep to take care of everything. He is extremely resp More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Dec 06, 2017 -

Woodfield Lexus responded

We are pleased to take care of your auto's needs. Thanks for sharing, Karen!

November 17, 2017

Great service and super nice. He did everything that was asked, and even more. He was super professional, was quick and thorough in everything. Great job More

by kalpesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Nov 17, 2017 -

Woodfield Lexus responded

Thanks for sharing your experience!!!

November 10, 2017

40k service for es350 Service was done quickly and very thorough. Appointment was made easily and very little wait time in line dropping the car off. Waiting for the servi More

by Ircohen
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Nov 10, 2017 -

Woodfield Lexus responded

Thanks for sharing your thoughts on your service visit!

November 09, 2017

Fast quality service My Certified RX350 ran much better than when I purchased it in June after the checkup. Very happy for it. One small thing about the tire I had replace More

by M Deniau McLoughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 10, 2017 -

Woodfield Lexus responded

We apologize for this charge as the computer automatically adds it on for this kind of service. I will have the service advisor issue you a credit for your next service. Thanks for sharing your experience!

October 28, 2017

No complaints I took my 1998 Lexus LX 470 in for oil change and a multipoint inspection. I had an appointment .After the completed the job they recommend a new batt More

by 8889
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Woodfield Lexus responded

Thanks for sharing your recent experience at Woodfield Lexus!

October 15, 2017

Very satisfied with your service! I was able to come in without a prior appointment, and was out within an hour! I needed a new car battery. So it was changed and everything is running More

by Paula Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson Buleje
Oct 19, 2017 -

Woodfield Lexus responded

Glad we could help with your vehicle's issue. Thanks for sharing, Paula!

October 09, 2017

Tire rotation I have my car for inspection and tire rotation,they are fast and great service,this can save me a lot of time,great job! More

by Billszeto918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giacomo Spinnato, Mustafa Dagoglu
Oct 10, 2017 -

Woodfield Lexus responded

Thanks for sharing!

September 28, 2017

Airbag recall service I received a phone call informing me about an airbag recall on my vehicle from this dealership and was told the parts are available and if we would li More

by Boss Hog
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ehret
Sep 28, 2017 -

Woodfield Lexus responded

Glad we were able to get that conveniently fixed for you. Thanks for sharing!

September 07, 2017

Worst Customer Service EVER!!! Very rude person, as a manger unprofessional to clients, makes the business look bad and lose customers. I regret to purchasing Lexus now, because of More

by zsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh Resnick
August 28, 2017

Great Service Department Lexus Woodfield Service Department delivers excellent service within the time they estimate. They keep you updated on the vehicle. I would buy anoth More

by Neko
Recommend Dealer
Yes
Employees Worked With
Richard Palicka
Aug 29, 2017 -

Woodfield Lexus responded

Thanks for being our loyal customer and for sharing your thoughts!

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