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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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January 01, 2018

New tires Worked with Gerson Buleje, Service Consultant. Could not have asked for better service. He was most helpful with everything I needed tires and all! More

by Judy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson Buleje
Jan 02, 2018 -

Woodfield Lexus responded

We are pleased your service went so well, Judy. Thanks for sharing!

December 23, 2017

Great service! Service was fast. All Lexus associates were polite and professional. Car was returned clean and ready to go with a detailed explanation of the service More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giacomo Spinnato
Dec 27, 2017 -

Woodfield Lexus responded

Thanks for sharing your experience, Bruce!

December 21, 2017

Excellent Customer Care Starting with several calls from your representative, it Was a smooth process until the recalled air bag repair was done on my car. Service safety Ch More

by Woodrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
December 21, 2017

Excellent service As always, professional greeters, service writets and all staff. I love Tonya with her great personality and how she goes beyond what Is required o More

by Shirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
December 16, 2017

Every Aspect is Service at the Dealer is Excellent We switched to Woodfield Lexus after being customers of very large Lexus dealer in the Northwest suburbs for 20 years. Woodfield Lexus is like a brea More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Thermen, Josh Resnick, Mandeep Mangat
Dec 19, 2017 -

Woodfield Lexus responded

We are pleased to have you a part of the Woodfield Lexus family, Deborah!

December 14, 2017

Outstanding Service department great friendly and efficient only criticism would be more comfortable seating in waiting area and maybe a soda option but otherwise More

by Noname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Dec 19, 2017 -

Woodfield Lexus responded

Thanks for the input and for sharing your thoughts on our service department!

December 07, 2017

Always go over and beyond The best dealership ever and would recommend to anyone. Great service in each department, same team members and always make you feel welcome and as fa More

by Michelle123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Vale, Tonya Plutz, Dave Thermen
December 07, 2017

Professional, kind, and efficient Everyone was professional and pleasant when I had to bring my RX350 in last week for a loss of pressure in one of my tires. They quickly put it up and More

by Mistybraintree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Palicka
Dec 11, 2017 -

Woodfield Lexus responded

Thanks for servicing with us and sharing your experience!

November 30, 2017

excellent customer service Giacamo could not have been more professional and helpful. We brought in our 2014 RX with a minor computer issue. He was knowledgeable, professional a More

by harveyt143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giacomo
Dec 06, 2017 -

Woodfield Lexus responded

Glad we could help and take care of the issue. Thanks for being our customer and sharing your experience, Harvey!

November 30, 2017

Right on time Mandeep said it would take approximately an hour to perform the service needed and my vehicle was ready as promised. I am a new customer and have alw More

by Dennis B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Dec 06, 2017 -

Woodfield Lexus responded

We are pleased to have you as our customer, Dennis. Thanks for sharing!

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