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This rating includes all service center reviews, with more weight given to recent reviews.
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539 Reviews of Woodfield Lexus - Service Center
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August 29, 2023
Been going to this dealership for many years. Never disappointed. I always ask for Tammie to set up my maintenance and she always is pleasant and answers all my questions. Never disappointed. I always ask for Tammie to set up my maintenance and she always is pleasant and answers all my questions. More
by jlaspisa
July 21, 2023
Fast service and great updates on the needed repairs and services. They also gave me a printout report of everything. services. They also gave me a printout report of everything. More
by mario206
Employees Worked With
July 07, 2023
Eric was professional, explained the service that will be performed and time it will require. The vehicle was ready during that time frame. performed and time it will require. The vehicle was ready during that time frame. More
by Kassam
Employees Worked With
June 28, 2023
The service experience was fast and efficient and the service department did a great job service department did a great job More
by harvey.redfern
Employees Worked With
June 11, 2023
Serving my lexus at your dealership since I bought it in 2005. Service exceptional. Dealing with Rich Palicka for years and he has given me truly exceptional service. Please thank him and I hope he gets rec 2005. Service exceptional. Dealing with Rich Palicka for years and he has given me truly exceptional service. Please thank him and I hope he gets recognition. More
by KRISSYK7
Employees Worked With
June 09, 2023
After purchasing and having all service performed over the last 17 years at this dealership - it is disappointing that Woodfield Lexus finds it necessary to charge 3% for credit card sale. the last 17 years at this dealership - it is disappointing that Woodfield Lexus finds it necessary to charge 3% for credit card sale. More
by Gorge
Employees Worked With
May 26, 2023
Serice staff here are exceptional, but the sales side continues to be the "Pay a big premium and maybe you can buy a car" operation. continues to be the "Pay a big premium and maybe you can buy a car" operation. More
by joecpatterson
May 01, 2023
Each employee I interacted with was kind and professional starting with the gentleman who checked my car in for the service appointment. starting with the gentleman who checked my car in for the service appointment. More
by customer 1
Employees Worked With
Other Employees :
a very tall gentleman in the parts department helped me with a fob battery
April 18, 2023
The customer experience with regard to service is superior. The sales staff in the front seem aloof and unapproachable. Smiles and friendly greeting could go a long way. superior. The sales staff in the front seem aloof and unapproachable. Smiles and friendly greeting could go a long way. More
by Steve.Lemper
Employees Worked With
April 01, 2023
Service runs Like a fine tuned watch. Rich is the Best. Tells it like it is & very thoughtful. I trist his opinion Rich is the Best. Tells it like it is & very thoughtful. I trist his opinion More
by Maryp1010
