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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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April 04, 2018

Great Service Mandeep handled my check-in and kept me up to date on the appropriate service necessary. Since it would have been a long wait to finish the service, h More

by Lee Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Apr 05, 2018 -

Woodfield Lexus responded

Thanks for your thoughts on your visit, Lee!

March 30, 2018

Service department The service department was excellent starting with Helen who handled my visit and Chris who serviced my car. I couldn’t have had a better experience. More

by BRUCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen
Apr 02, 2018 -

Woodfield Lexus responded

Glad to hear, Bruce! Thanks for sharing!

March 29, 2018

GX 470 service review Service personal are always very good. Job performance is very good. No hassle with getting a loaner car. The cost though is a little steep. More

by GX470 Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Apr 02, 2018 -

Woodfield Lexus responded

We do our best to be competitive! Happy to hear all else went well. Thanks for sharing!

March 28, 2018

Service review I had to take my car in on Saturday morning without an Appointment because of a tire that was losing air pressure. I was greeted promptly, and the pro More

by Gdchap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Schmerler, Mandeep Mangat
Mar 29, 2018 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing!

March 19, 2018

Really great! Service time was exactly what our rep Helen said it would be. As we waited we enjoyed a cup of coffee and a muffin. Helen spent a little time with me More

by Cblydon6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen
Mar 20, 2018 -

Woodfield Lexus responded

We are pleased your visit went so well. Thanks for sharing!!!

March 07, 2018

Excellent, very happy and satisfied. I am always satisfied with my experience with this dealership. I am always coming back 😊😊 working with Tonya is always pleasant experience. I have a More

by Julie52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
March 03, 2018

First time to this dealership Very professional staff and nice waiting area. I was surprised by the detailed full service email I got afterwards spelling out everything they checke More

by Dena
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
March 03, 2018

GREAT SERVICE & STAFF EVERYONE ENCOUNTERED/DEALT WITH IS PROFESSIONAL, FRIENDLY & HELPFUL(as always). I FEEL I COULDN'T HAVE BEEN TREATED BETTER! They really care about More

by SHIRLEY S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen (porter/greeter/service); JoAnn(reception/etc), Mandeep Mangat
February 19, 2018

Replace airbag Polite, courteous service from the time I pulled in to when I left. I also asked for and received a loaner car which I greatly appreciated. More

by Barbara Schmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Feb 19, 2018 -

Woodfield Lexus responded

Thanks for sharing your experience, Barbara!

February 19, 2018

6 month checkup Always treated respectfully. This is my second car from Woodfield Lexus. I can't imagine buying a car anywhere else. Great car, great service, grea More

by llewand
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Tomasso
Feb 19, 2018 -

Woodfield Lexus responded

Thanks for being our loyal customer. We really do appreciate you!

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