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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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July 22, 2018

Professional and friendly staff Brought our Lexus vehicle for recommended service, which was completed within the time promised. The staff at this dealership is always friendly, prof More

by Lovelexus1313
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jul 26, 2018 -

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks for sharing your experience!

July 18, 2018

Oil change service Service was very good with no waiting time to drop off and pick up a clean vehicle is what I like most. I will definitely recommend this dealership to More

by hoan.ma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jul 20, 2018 -

Woodfield Lexus responded

We are happy to hear your visit went so well. Thanks for sharing!

July 15, 2018

Great customer service Brought my GX470 in for service without an appointment. Jason made sure that my car was quickly diagnosed and kept me informed throughout the process. More

by mercman45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Joop
Jul 17, 2018 -

Woodfield Lexus responded

Thanks for sharing your experience!

July 06, 2018

Flat tire scare As always Tonya's service is 2nd to none, I really appreciate all she does for me each visit in. I also got rear ended last week and will be back for More

by crissells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jul 09, 2018 -

Woodfield Lexus responded

Tonya and Woodfield Lexus are thrilled to have you as our customer!

July 04, 2018

The Best Jason was great. He did a wonderful job contacting Wilde Lexus in Sarasota and got them to give me a new tire do to the fact the luge nuts were never More

by JudyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Joop
Jul 09, 2018 -

Woodfield Lexus responded

We are happy to assist you in any way we can, Judy! . Thanks for sharing!

July 02, 2018

Excellent service! I can trust that only what needs to be done will get done! Tonya and Mike have always been honest and are great to work with! More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Jul 09, 2018 -

Woodfield Lexus responded

Thanks again for servicing your vehicle with us and sharing your experience, Dee!

June 24, 2018

I was delighted Charges were lower than expected and the timing of service was quick. Jason touched up the hood free of charge and scrubbed all of the hard to remove More

by ColleenK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Joop
Jun 26, 2018 -

Woodfield Lexus responded

Glad we could help, Colleen! Thanks for sharing your visit!

June 20, 2018

Great service. Lexus Loaner car was provided as I had to run to do some errands. Work was completed. Delivered a day later but the loaner helped. More

by Georbon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson Buleje-Llanos
Jun 20, 2018 -

Woodfield Lexus responded

Thanks for sharing your experience!!!

June 18, 2018

Great Service writer Jason always does a great job, he provides a good explanation of the service required and an accurate estimate of the time required to complete. He is More

by Lexusbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Joop
Jun 19, 2018 -

Woodfield Lexus responded

Thanks for sharing your thoughts on your visits with us, Bob!

June 17, 2018

Exceptional Service, Exceptional People Every experience I have had with Woodfield Lexus has been outstanding. My wife and I have had our 2010 IS250 for just over four years and virtually al More

by Jeff Adler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jun 19, 2018 -

Woodfield Lexus responded

Thanks for being our loyal customer and for sharing your thoughts on working with us, Jeff!

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