Woodfield Lexus - Service Center

Woodfield Lexus I continue to be impressed with the excellent and professional repairs service for Woodfield Lexus. Ms. Tonya Plutz was knowledgeable and courteous. I continue to be impressed with the excellent and professional repairs service for Woodfield Lexus. Ms. Tonya Plutz was knowledgeable and courteous. I have had 9 years of service experience with the Woodfield Lexus dealership and I highly recommend their service department. More

EXCELLENT CUSTOMER SERVICE Two thumbs up for the service department . Whenever I have an issue, they are always extremely accommodating and efficient. I would highly recommend Two thumbs up for the service department . Whenever I have an issue, they are always extremely accommodating and efficient. I would highly recommend this Lexus dealership to anyone and everyone! Tonya Plutz is the best! More

Convenient & Professional Even though I waited until the last minute Mike was able to schedule a much-needed oil change for my LS 460. Helen handled the details and ordered a Even though I waited until the last minute Mike was able to schedule a much-needed oil change for my LS 460. Helen handled the details and ordered a couple parts for my next visit. By the way, Woodfield Lexus serviced both my LS 400 and LS 430 that I drove to 270,000 miles. More

I am always happy when I visit the Woodfield Lexus Ser Dept I am always happy when I visit the Woodfield Lexus Service Department. They are the reason I buy my last 3 cars there. Tonya and Bill have gone abov I am always happy when I visit the Woodfield Lexus Service Department. They are the reason I buy my last 3 cars there. Tonya and Bill have gone above and beyond to make sure my experience is nothing but the best. Both of these individuals are MVP's for Lexus and Woodfield. More

Very friendly and professional service. We needed new tires for our Lexus. Tonya was very courteous. The service was excellent and done in a timely manner. And we even got a car wash! We needed new tires for our Lexus. Tonya was very courteous. The service was excellent and done in a timely manner. And we even got a car wash! More

Excellent guest service The service department at Woodfield Lexus from my experience has been excellent, from the moment I pull in for my service appointment, they are very f The service department at Woodfield Lexus from my experience has been excellent, from the moment I pull in for my service appointment, they are very friendly. My service advisor, Tony Lopez is a genuinely nice guy and absolutely wonderful to deal with. I have brought my 2014 LS 460 Fsport there several times for service and the prices have been reasonable for the type of vehicle I own. From this point on, I will only deal with Tony for my service needs because of the superb guest service he has with his customers!! Everyone I have dealt with there have been pretty nice thus far. More

120000 mile service. Work was accomplished in a professional manner. Tonya responded well to my needs and concerns. my Loaner was great. Parts review was from previous vis Work was accomplished in a professional manner. Tonya responded well to my needs and concerns. my Loaner was great. Parts review was from previous visit. More

Recall - Appointment made - appointment kept! Bob Schmerler was polite, helpful and considerate! Victor in the Service Department even went back to office to get me a copy of the NX 2019! Bob Schmerler was polite, helpful and considerate! Victor in the Service Department even went back to office to get me a copy of the NX 2019! More

Services Went in for a same day service appointment 12 days later, the car was ready Poor follow up from Vick The car was ready on a Saturday, but I didn Went in for a same day service appointment 12 days later, the car was ready Poor follow up from Vick The car was ready on a Saturday, but I didn’t get a call until Wednesday saying that it was ready More

Excellent Customer Service! I have been a customer of Woodfield Lexus for two years. Their customer service exceeds my expectations every time every way. Special thanks to Ton I have been a customer of Woodfield Lexus for two years. Their customer service exceeds my expectations every time every way. Special thanks to Tonya Plutz, she is the best customer service rep. anybody can ask for. She is very knowledgeable and professional. I am so happy with her service that I don't mind traveling 60 miles to get my service done on my LX460. Isaac Homa, great manager, very professional and I would definetly look for him next time I buy a Lexus. Thank you both for your excellent service! More