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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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December 20, 2019

Excellent service. Each and every time my Lexus is handled with care and importance. They make excellence a priority and I like that very much More

by Glenda
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Dec 26, 2019 -

Woodfield Lexus responded

We are thrilled to have you as our loyal customer, Glenda! Thanks for sharing!

November 19, 2019

Good Practice This is my 17th years having my car served at Woodfield Lexus with high level of satisfaction with all the service advisors. I must note that Mr. Ma More

by kyc13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Thermen, Mandeep Mangat
Nov 20, 2019 -

Woodfield Lexus responded

Thanks for being our long time loyal customer! We look forward to assisting you with your auto needs for 17 plus years to come. Thanks for sharing!

October 16, 2019

Quick and easy! Scheduling service online is the way to go at Woodfield Lexus. It makes things so much easier and I know that once I get there for my appointment I'l More

by Gmangil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faustino Huerta
Oct 22, 2019 -

Woodfield Lexus responded

Thank you for your 5 star review. We appreciate your input on the furniture. We are working on a whole new look for the front of the store. We look forward to working with you for many years to come and will do our best to take care of all your auto needs.

October 15, 2019

Service visited Yes. All done well and all people involved were friendly and attentive. Car ran well and timing of service was as promised. Tech help was very much More

by Ronniu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faustino Huerta
Oct 16, 2019 -

Woodfield Lexus responded

Thanks for sharing your experience, Ronniu! We appreciate the support!

October 09, 2019

We love our service advisor, Mandeep. He is very attentive and responsive. He always accommodates our schedules. He is also very knowledgeable about servicing these cars. More

by Tracer11
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Oct 10, 2019 -

Woodfield Lexus responded

We appreciate you reviewing your service experiences at our dealership! Thank you for being our customer!

September 30, 2019

Excellent My car was taken care of quickly and brought back washed and ready! My children ask why I go so far for maintenance and I tell them “trust” Thanks. More

by Ggmas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat, Faustino Huerta
Oct 01, 2019 -

Woodfield Lexus responded

Thank you for being our loyal customer! We appreciate your support!

September 27, 2019

SERVICE APPOINTMENT PEOPLE AT WOODFIELD LEXUS ARE KIND, PROFESSIONAL, HELPFUL AND EFFICIENT! WE HAVE BEEN BRINGING OUR LEXUS AUTOS FOR SERVICE THERE FOR MANY YEARS AND HA More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Sep 27, 2019 -

Woodfield Lexus responded

We are thrilled to have you as our long time loyal customer, Gary!

September 13, 2019

Oil Change Dave Thermen is my service manager and always makes it easy to get in and out, keeping me informed along the way. Always a pleasure going to this deal More

by DRMLXS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thermen
Sep 16, 2019 -

Woodfield Lexus responded

It's always a pleasure to have customers like you! Thanks for sharing!

September 09, 2019

First rate customer service . Great welcoming, fantastic service of customer and vehicle. I appreciate their attention to detail. Felt extremely welcomed and appreciated as a More

by Woodfield Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
First rate customer service, Tonya Plutz
Sep 10, 2019 -

Woodfield Lexus responded

You are appreciated!!! Thanks for sharing your thoughts!!!

August 31, 2019

I'LL BE BACK NEXT TIME! Quick, efficient, and polite. Clear explanation of what was done and what will be watched for next visit. Nick Garcia kept me up to date throughout More

by Liam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Garcia
Sep 03, 2019 -

Woodfield Lexus responded

We look forward to working with you for many years to come, Liam! Thanks for sharing!

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