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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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March 22, 2020

Great service, as always. Tonya is my service advisor and always takes great care of me. If your Lexus needs devising I recommend Tonya Plutz More

by DaveKap
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Mar 24, 2020 -

Woodfield Lexus responded

Thanks for being our customer, Dave! We really appreciate your support!

March 20, 2020

The Best Lexus Dealership on the Planet! What more can I say? I have been a customer of WOODFIELD LEXUS for 28 years when they opened their first dealership on Higgins Road in Schaumburg. I h More

by doctorwwwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gustafson, Tonya Plutz, Jack Rossman, Josh Resnick
Mar 20, 2020 -

Woodfield Lexus responded

We are so thrilled to have you as our long time loyal customer, Dr.! It has been our pleasure assisting you for all these years! We wish you many many more happy miles!

March 16, 2020

. They need new better chairs. Maybe a general rehab .. Need new better waiting area.the colors are faded. Chairs are not comfortable. They too low and back support would be good also. Upgrade the snacks . More

by Car4333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Woodfield Lexus responded

Great news! We are working with contractors and plans on the new waiting area! Thanks for your support!

March 13, 2020

GOOD SERVICE VERY GOOD SERIVCE OVER ALL FROM BIGINING THROUGH END. FREIENDLY PEOPLE AND VERY PROFESSIONAL WORK. SURE TO GO BACK FOR A NEXT OIL CHANGE AND MORE. More

by sally222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Woodfield Lexus responded

Thanks again for servicing with us, Sally! We appreciate your support!

March 06, 2020

I am always happy with this dealership. everyone takes good care of my car. My 2015 ES 350 runs like brand new. I have been with this dealership over 20 years. More

by Wayne1962
Recommend Dealer
Yes
Employees Worked With
Marty Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Vale, Tonya Plutz
Mar 09, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our long time loyal customer, Wayne! We will continue to do our best in assisting with your car!

February 29, 2020

Kept me informed about the status of the service and when it was going to take longer we decided to pick it up the next day, Was very pleased with the quality of the repair. Price was as quoted several mon More

by carlson932
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks for your support!

February 29, 2020

Excellent service! Very detailed and caring intake, fast work, comfortable waiting area with work stations, snacks and TV, careful explanation of findings and free checks outside of warranty. Very pleased! More

by lawhited
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Woodfield Lexus responded

Glad we could assist in keeping your vehicle in top running condition. We appreciate the 5 stars!

February 17, 2020

Service and car wash Brought my car in for scheduled service. Had an oil change and tires rotated. I also had much needed car wash--was in and out in about an hour. As More

by Lexus Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Woodfield Lexus responded

Thanks for being our long time loyal customer!!! We appreciate you sharing your thoughts!

February 11, 2020

The service department was excellent-Anthony took care of me right away. The car was ready in an hour and was washed when I went to pick it up. More

by Bevatom
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Woodfield Lexus responded

Glad we could assist in your auto needs. Thanks for sharing!

February 10, 2020

I had a coupon for oil change from Arlington Lexus for a cheaper price, I asked them to honor it, it was not done, I prefer that you honor the other dealers More

by desipervez
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Woodfield Lexus responded

We do our best to honor most dealership coupons. Unfortunately, we do not always use the same parts/products and do different services. We follow Lexus recommended parts, products and services. Thanks for being our customer and we appreciate your input!

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