Woodfield Lexus - Service Center

Took my Lexus IS in for service and when I arrived they promised it in about 1hr and 1/2. It was finished in less then an hour. Great customer service and very prompt. promised it in about 1hr and 1/2. It was finished in less then an hour. Great customer service and very prompt. More

Top notch customer service I bought my GX470 at Woodfield Lexus in 2007 and have only had it serviced at this location. Great service every time. Tonya did everything she coul I bought my GX470 at Woodfield Lexus in 2007 and have only had it serviced at this location. Great service every time. Tonya did everything she could to save me money on my unexpected $3k bill. Thank you!! More

Great service! The service advisor went over everything that will be done on the vehicle. The car was done on the time promised. Sanitized everything touched. that will be done on the vehicle. The car was done on the time promised. Sanitized everything touched. More

I been going to woodfield Lexus for over 20 years, and I got to know Dave Thermen about 14 years ago and ever since then I only deal with him.I know I can trust him with anything that my car needs, it's a g got to know Dave Thermen about 14 years ago and ever since then I only deal with him.I know I can trust him with anything that my car needs, it's a good feeling knowing that you will not get ripped off. So thank you More

Fast Turnaround for Appointment I called for my first post purchase "free" maintenance appointment, which was the 45,000 mile check. They were able to fit me in within the hour. Ever I called for my first post purchase "free" maintenance appointment, which was the 45,000 mile check. They were able to fit me in within the hour. Everything went very smoothly More

Service not under warranty My service was not under warranty, but I prefer all services at this Lexus dealership. I've always received good quality service. Considering the situ My service was not under warranty, but I prefer all services at this Lexus dealership. I've always received good quality service. Considering the situation, I like that my car will be sanitized after service. Thank you!! More

VERY EXCEPTIONAL AND EXTREMELY PROFESSIONAL Victor really help me with my maintenance . I have to go back the next day and he fix what is needed.He help me get a loaner and I was out in the deal Victor really help me with my maintenance . I have to go back the next day and he fix what is needed.He help me get a loaner and I was out in the dealer in less than half an hour. More

Service Very accommodating extremely professional.. Made you feel like a needed customer"........................... Thank You thank you thank you thank you. Very accommodating extremely professional.. Made you feel like a needed customer"........................... Thank You thank you thank you thank you. Thank you thank you thank you More

People are always friendly and professional. I first took my 13 year old Honda Accord there for service to see how their service department was. I was paired with Tammie Sage as my service consultant and sh my 13 year old Honda Accord there for service to see how their service department was. I was paired with Tammie Sage as my service consultant and she could not have treated me any better if I had been driving a brand new Lexus. The work was done in a timely manner and they knew what they were talking about. As a consequence of that initial experience I purchased a 2016 ES350 from them a month or two later. It was just due for the first scheduled maintenance and Tammie handled it in her customary competent manner. I’m quite happy and satisfied with Woodfield Lexus! More

Excellent fast quality service! Rich was great and service was great. My Rx350 runs really well. Wonderful loaner to. As usual Woodfield Lexus has come through with flying colors! Rich was great and service was great. My Rx350 runs really well. Wonderful loaner to. As usual Woodfield Lexus has come through with flying colors! More