539 Reviews of Woodfield Lexus - Service Center
Good Service over the years I purchased my Lexus ES-350 from Woodfield Lexus 9 years ago and have continued to return to get my Lexus serviced at their Service Department since t I purchased my Lexus ES-350 from Woodfield Lexus 9 years ago and have continued to return to get my Lexus serviced at their Service Department since then. Tonya Plutz in the Service Department has taken exceptionally good care of me over the years and I drive 60 miles each way past other Lexus dealerships because of her making sure my service needs are met. More
Tonya Plutz took care of me and my car. Took my IS 350 in for an oil change and full detail but unfortunately Tonya told me the timing chain cover gasket was leaking. And worse, to repair it Took my IS 350 in for an oil change and full detail but unfortunately Tonya told me the timing chain cover gasket was leaking. And worse, to repair it they needed to pull the engine, meaning mega $$$ in labor costs. Tonya worked with me and gave me every discount she could to keep the total cost down. She will continue to be my go-to service advisor. More
Work done on the timeline promised Your service representative, Tonya Plutz, was very professional and personable and made the experience pleasant. She is a credit to your organization Your service representative, Tonya Plutz, was very professional and personable and made the experience pleasant. She is a credit to your organization and represents you very well. More
Woodfield Lexus does a fantastic job servicing my vehicle. I am extremely satisfied with the quality and care provided. They go above and beyond to ensure customer satisfaction. vehicle. I am extremely satisfied with the quality and care provided. They go above and beyond to ensure customer satisfaction. More
Excellent Experience Car was picked up at my home, the service completed, and returned in a very timely manner. I could not be more satisfied. Thank you. Car was picked up at my home, the service completed, and returned in a very timely manner. I could not be more satisfied. Thank you. More
First Class, Start to Finish! My title says it all. I could not be happier with everything about Woodfield Lexus! I really appreciate the car wash as well. There is no hassle with My title says it all. I could not be happier with everything about Woodfield Lexus! I really appreciate the car wash as well. There is no hassle with anything! More
Great experience very satisfied. Doing business with wood field Lexus has been very satisfying and will be my motivation to continue to work with them field Lexus has been very satisfying and will be my motivation to continue to work with them More
Visit was scheduled and completed with no problem. A Visit was scheduled and completed with no problem. A loaner vehicle was provided on arrival and was kept updated on EM when the service was completed Visit was scheduled and completed with no problem. A loaner vehicle was provided on arrival and was kept updated on EM when the service was completed More
I was so surprised and loved that they vaccumed my car right after I got my oil change. I already love everything about you guys but you guys really went beyond!! I'm solely coming back for other services right after I got my oil change. I already love everything about you guys but you guys really went beyond!! I'm solely coming back for other services for sure. I will be bring my other lexus into this dealership. Thank you guys again! More
Fuel pump recall Excellent service. They set me up with a loaner and was quick with the repair. Washed the car and even replaced the license plate holders which were f Excellent service. They set me up with a loaner and was quick with the repair. Washed the car and even replaced the license plate holders which were fading. More