Back

Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

Sort by
November 15, 2020

Very professional, everything completed as expected. Simple routine maintenance was the reason for my visit. Facility is always very clean and employees are very polite. More

by M LONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Woodfield Lexus responded

Thanks for being our customer, sharing your thoughts, and the 5 star review. Your support is really appreciated!

November 14, 2020

Tony has provided great customer service twice in the past month. We were also pleased with the work of the service department. After detailing, our car looks like new. We will contact Tony again for our More

by SUEW3963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Woodfield Lexus responded

Thank you for servicing with us and we hope to work with you on your auto needs for many years to come. We really appreciate the 5 stars!

November 08, 2020

I was greeted the moment I drove in; my car was serviced in the time I was quoted and my car was shiny clean! I was very pleased! This is why I bought a Lexus! More

by Patricia Gerber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faustino Huerta
Nov 13, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our customer, Patricia! Thanks for sharing your experience. Your support is appreciated!

November 08, 2020

Mr. Lopez’s personal service was outstanding- attentive, informative, courteous, friendly and extremely professionally. And consistent; I overheard him speaking with other customers in the service waiting a More

by Thomas Marshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Woodfield Lexus responded

Thanks for the wonderful review. We really appreciate your support, Thomas!

October 27, 2020

Great service! Service department came to my place of employment, dropped of a loaner car and brought my car back within a few hours. Nice work! More

by educator4good
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Woodfield Lexus responded

Glad we could make this easy for you! Thanks for sharing, we appreciate your support!

October 23, 2020

Great customer service at Woodfield Lexus. Tony my service consultant was able to explain what needed to be done to my car in a safely matter. More

by Janet D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Woodfield Lexus responded

Glad we could help, Janet! Thanks for the wonderful review. We really appreciate your support!

October 22, 2020

The service I receive at Woodfield Lexus IS consistently exceptional. Everyone is friendly and happy to help with whatever needs I require. Matt the service manager is available and glad to answer any quest More

by Therese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, service manager , Tonya Plutz
Oct 23, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our loyal customer, Therese! Thanks for the 5 star review. Your support is appreciated!

October 19, 2020

If the service department continue to provide such excellent service. Car owners will make Woodfield Lexus #1 in this area. The Best in the area More

by itaylor1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandeep Mangat
Oct 19, 2020 -

Woodfield Lexus responded

Thank you very much for the wonderful 5 star review! We really appreciate your support!

September 25, 2020

As always, my experience with Lexus Service Department was excellent! Tony as my Service Manager, kept me fully informed of the status of my vehicle. Helen was very courteous and helpful with the loaner More

by louis.traverzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Woodfield Lexus responded

Thanks Louis, for being our loyal customer and for the 5 star review! We really appreciate your support!

September 20, 2020

Service was AWESOME as usual!! I enjoy coming here, no matter what service advisor I get they are always friendly and helpful. Would recommend to anyone. More

by Hott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our loyal customer! Thanks for the 5 stars! We really appreciate your support!

...
14
...