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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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January 01, 2021

Everyone is friendly and nice when I come in for a service. I really appreciate that Erick Clark takes the time to explain what my service will be on my suv each time I come there. Thanks! More

by teach0002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Woodfield Lexus responded

Thanks for being our customer and taking the time to give us a 5 star review. Your support is appreciated!

December 19, 2020

The main reason I continue to buy Lexus IS the service. Your service representives are world class. I’ll continue to be loyal. Although I’m missing the exterior styling of your cars. Have preferred the cl More

by Kleman244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Crossman, Dave Thermen
Dec 21, 2020 -

Woodfield Lexus responded

Thank you for the wonderful review! You are truely appreciated as our customer and look forward to many more years of assisting you with your auto needs.

December 13, 2020

Quick service with a personal touch! Mandeep usually takes care of me and he does a great job. Thank you all for the great service! More

by Lee Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Dec 14, 2020 -

Woodfield Lexus responded

Thank you for being our customer and for the 5 star review. Your support is appreciated!

December 12, 2020

excellent service pick up and delivery great follow through and done correctly as always very professional and courteous staff always a pleasure at woodfield lexus sales and service More

by gratefulfor s.h.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Dec 14, 2020 -

Woodfield Lexus responded

Glad we can assist in your auto needs. Thanks for sharing. Your support is appreciated!

December 06, 2020

We return to Woodfield Lexus because of the professional service a s staff. Just today we had excellent experiences with: Jasmine Gerald Daniel and Jasmine. More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Starr, Gerry Clarke, Daniel Staar
Dec 07, 2020 -

Woodfield Lexus responded

We will continue to do our best in assisting you with your auto needs, Jean. Thanks again for your recent purchase and for sharing your thoughts. Hope you are enjoying your new car and wish you many happy miles!

December 04, 2020

It is a pleasure to work with the people at Woodfield Lexus. They are all very friendly, courteous and professional. I would recommend Woodfield Lexus. More

by Bigbuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Dec 04, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks for sharing! Happy Holidays from Woodfield Lexus!

November 29, 2020

This is a great place to take my car! Tony Lopez always helps me out. He’s a consummate professional. I appreciate these folks working on my car during the pandemic. Victoria More

by Victoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Woodfield Lexus responded

We are happy to assist in keeping your vehicle in top running conditon. Thanks for the 5 stars. Your support is appreciated!

November 29, 2020

I had an amazing experience at the dealership and the service agent Victor was extremely courteous and professional and give me great service and I am very pleased and grateful. More

by Valentine Mbinglo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our customer, Valentine! Thanks for the 5 stars. Your support is appreciated!

November 22, 2020

My service manager was communicative in handling the repairs of my car and found the best option. I felt he was truly honest in really trying to find the solution to my problem. More

by Op1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing. Your support is appreciated!

November 20, 2020

I have worked with Tony Lopez in the past. He has always been knowledgeable and strongly customer oriented. I look forward to working with him in the future. More

by geraldvk1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Woodfield Lexus responded

Thanks for the wonderful 5 star review. Your support is appreciated!

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