Woodfield Lexus - Service Center

Tonya Plutz is phenomenal at her job and my family is part of Lexus because her efforts and fantastic customer service! Billy is the best mechanic and always does a thorough and fantastic job!!!! part of Lexus because her efforts and fantastic customer service! Billy is the best mechanic and always does a thorough and fantastic job!!!! More

Tony Lopez went above and beyond to take care of each issue I brought up. I had explained I needed to be out by a certain time, and I was with everything taken care of!!👍👍👍 issue I brought up. I had explained I needed to be out by a certain time, and I was with everything taken care of!!👍👍👍 More

Tonya Plutz in service is fantastic and as always she is very helpful and professional. The vehicle pickup and drop off was smooth. Always trust the service. Thank you. very helpful and professional. The vehicle pickup and drop off was smooth. Always trust the service. Thank you. More

This is the type of service I would expect from a quality dealership. I do not live near this location, yet I still come here. Outstanding. dealership. I do not live near this location, yet I still come here. Outstanding. More

Great service although took 30 minutes longer than estimated at checkin. Car was clean service was completed as expected. and as recommended by lexux manual. estimated at checkin. Car was clean service was completed as expected. and as recommended by lexux manual. More

Excellent on time service by knowledgeable, friendly staff in a safe clean environment great great great great great great great great great great great great. staff in a safe clean environment great great great great great great great great great great great great. More

I know very little about cars. I love my Lexus but when it has an issue I always get nervous. Your service department: Helen and Tony were extremely helpful and considerate. Tony followed up with me when t it has an issue I always get nervous. Your service department: Helen and Tony were extremely helpful and considerate. Tony followed up with me when the issue was found with my car. I have really not anyone at your dealership who does not go above and beyond. I cannot say enough good about Woodfield Lexus. Thank you! More

The service you provide is always the BEST! And definitely I can trust! Victor was very helpful and accommodating. His hep is greatly appreciated! Thank you Lexus definitely I can trust! Victor was very helpful and accommodating. His hep is greatly appreciated! Thank you Lexus More

I don’t have enough words to say how wonderful all went. Mandeep handled everything when I called in for the appointment. I was worried re weather, he told me they would send someone to pick up my car, le Mandeep handled everything when I called in for the appointment. I was worried re weather, he told me they would send someone to pick up my car, leave me a loaner, and return my car after servicing. Did my 115,000 mile checkup, changed oil, did rear brakes. Never do they try to “add” anything extra. All staff are so friendly and professional! Thank you Woodfield Lexus. Sincerely, Helen Laner. (Sorry I do not remember name of the gentleman who came to pick up and bring back my car) More

Excellent service. Really cares about customers and listens to their concerns and then addresses them during the service visit. Would definitely recommend to other family and friends listens to their concerns and then addresses them during the service visit. Would definitely recommend to other family and friends More