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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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May 21, 2021

I am always pleased and thankful for the friendly and professional service we get at Woodfield Lexus. I love working with Tonya. She always has our interest in mind. More

by Bigbuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
May 21, 2021 -

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks for sharing. Your support is appreciated!

May 14, 2021

I will FOREVER come to Schaumburg Lexus for my car maintenance. Everyone is very nice and always try to assist with keeping the final total amount manageable for my pocketbook:)) More

by reyna200190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Woodfield Lexus responded

We are thrilled to assist in keeping your vehicle in the best running condition. Thanks for sharing, Reyna! Your support is appreciated.

May 01, 2021

As always the service at Woodfield Lexus is awesome. Victor Maristela is an awesome service specialist who is always ready to assist. We will definitely be contacting him whenever we need any service wi More

by RolSan25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Woodfield Lexus responded

Thanks for sharing! Your support is appreciated.

April 21, 2021

Great and friendly service, drove in and was quickly greeted by the Lexus staff to get my car serviced. Always a great experience coming here. More

by Alfonso_510_209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Apr 21, 2021 -

Woodfield Lexus responded

Thanks for being our customer and for sharing your thoughts, Alfonso! We appreciate your support.

April 09, 2021

Service was excellent and on time. It was just what I wanted. No wasting my time and no hard up selling of other services. It was a pleasurable experience . More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Woodfield Lexus responded

Thanks for sharing, Bill! Your support is appreciated.

March 27, 2021

I spoke to Mike on the phone because my Lexus was not starting. Mike knew exactly what was wrong ( the battery was dead) and gave me some very helpful advice. More

by Albanypark
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Woodfield Lexus responded

Thrilled to assist. Thanks for sharing. Your support is appreciated.

March 27, 2021

Very accommodating. Did what I asked. Car is running fine. Preferred to get an RX for a loaner but the one given was fine however. More

by Danstev1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Woodfield Lexus responded

Thanks, Dan! Your support is appreciated.

March 27, 2021

Woodfield Lexus always has top notch customer service. The pick up and drop off service was amazing! My vehicle was ready at the time quoted. More

by Andrea
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin from the service Dept 5 stars
Mar 29, 2021 -

Woodfield Lexus responded

Glad to help, Andrea! Thanks for sharing. Your support is appreciated!

March 26, 2021

I was given the price for my standard service upfront that matched my payment I also had a coupon for a deluxe wax that was expired but honored More

by jtbrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Mar 29, 2021 -

Woodfield Lexus responded

Glad to assist. Thanks for sharing. We really appreciated your support.

March 21, 2021

Everything from the pick up of my vehicle at home to picking up my vehicle was exceptional. Extremely pleased with all of the friendly & caring staff. Much appreciated & thank you all! More

by AlexM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz, Mandeep Mangat
Mar 22, 2021 -

Woodfield Lexus responded

Thank you for being our customer, Alex! Thanks for sharing. Your support is appreciated.

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