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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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July 15, 2021

The people at Woodfield Lexus are the best. Great customer service and professionalism. I will only go to Woodfield Lexus for all my car needs. More

by Awenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Woodfield Lexus responded

We are honored to have you as our long time loyal customer! Thanks for sharing. Your support is appreciated.

July 15, 2021

Excellent service from beginning to end. Only problem I have , is having to get an estimate for my dash which should be taken care of because of the circumstances of the situation. More

by Concreteman7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaak
Jul 15, 2021 -

Woodfield Lexus responded

We are thrilled your service went so well. It is unfortunate that the dashboard campaign perimeters has ended. We wish we could have helped with that. Lexus USA sets the perimeters the independently owned dealerships have to follow.

July 09, 2021

Excellent O/ALL service. The staff is very knowledgeable and friendly. I have had my Lexus serviced here since I purchased. I have always had a positive experience with Lexus of Woodfield. More

by Bella2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Homa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Jul 09, 2021 -

Woodfield Lexus responded

Thrilled to have you as our loyal customer! Thanks for sharing. Your support is appreciated.

July 09, 2021

Service was outstanding. Tammie was professional, extremely helpful, and very concerned that my service experience was as it should be. She went above and beyond - including having my rubber floor m More

by LFMcKenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Woodfield Lexus responded

Glad we were able to assist in your service needs! Thanks for sharing. Your support is appreciated.

July 07, 2021

Courtepus, honest, punctual. Exceptional service. My car looks stunning, too bad it rained after Lexus washed it. More

by jdolito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Woodfield Lexus responded

Thank you for sharing! We appreciate your support!

July 01, 2021

I had Manideep for my service rep who checked me in for service. He was wonderful and checked for coupons to help decrease my costs. He went above and beyond! This is the kind of service I expect by alw More

by Jaci6820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jul 01, 2021 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing. Your support is appreciated!

Jul 03, 2021 -

Jaci6820 responded

I had Manideep for my service rep who checked me in for service. He was wonderful and checked for coupons to help decrease my costs. He went above and beyond! This is the kind of service I expect by always buying a Lexus automobile!

June 27, 2021

She was very friendly and full of kindness. She also tried to minimize my waiting time since I was a bit in a hurry at that time. More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Jun 28, 2021 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing, Sean. Your support is appreciated.

June 19, 2021

Excellent service all around. Tammie, a service agent at Woodfield Lexus, was very helpful and friendly. She explained what was needed and the cost associated with the work. Couldn’t ask for anything more. More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Woodfield Lexus responded

Glad we were able to help! Thanks for sharing, Kelly. Your support is appreciated!

June 17, 2021

Service was outstanding. The pick up and loaner process was perfect, I will certainly use that option in the future. They were accurate on the service cost and kept me informed at to when they were going t More

by RHJIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Jun 17, 2021 -

Woodfield Lexus responded

Glad we could assist! Thanks for sharing. Your support is appreciated!

June 01, 2021

I want to Thank Gerald Clarke, Mustafa Dagoglu, and Gregory Clark for their customer service skills. This is my 3rd lease, and my experience was effortless and irresistible. I will continue to give Wo More

by Nora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Nora responded

I want to Thank Gerald Clarke, Mustafa Dagoglu, and Gregory Clark for their customer service skills. This is my 3rd lease, and my experience was effortless and irresistible. I will continue to give Woodfield Lexus my business. Thank you Woodfield Lexus for the Awesome Team that worked with me on my 2021 ES350!!!

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