Woodfield Lexus - Service Center

We learned more from the service advisor, Tommy Mulak, than we did from our sales person, Greg Stone, such as spare key delivery, how to use the key fob to open the door and where the hidden door handle t than we did from our sales person, Greg Stone, such as spare key delivery, how to use the key fob to open the door and where the hidden door handle to be used if you were locked out, where the sensors are located and to keep them clean so they are always operational to prevent crashes or false readings. More

Everyone one is friendly and they ensure I follow up with my maintenance on my car. I appreciated them picking up my car from work. No hassle, everything went smoothly. Great communication! my maintenance on my car. I appreciated them picking up my car from work. No hassle, everything went smoothly. Great communication! More

Brought car in for front brakes. Was asked if I needed a loaner, which I did not. Car was ready on time. I asked about discounts/specials, and was given a 10% discount. Was asked if I needed a loaner, which I did not. Car was ready on time. I asked about discounts/specials, and was given a 10% discount. More

Service was excellent and quick and easy. Advisor Richard Palicka was very knowledgeable and very helpful. Advisor Richard Palicka was very knowledgeable and very helpful. More

Tony, my service rep, took care of me very well. He told me what they were going to do, which was very nice. I asked him if they could try to get some bug stuff off my car, and they did. Overall, a He told me what they were going to do, which was very nice. I asked him if they could try to get some bug stuff off my car, and they did. Overall, a very nice experience. More

I love Woodfield Lexus. This is where I purchased my GS350 that I brought in for service last week. During the visit I was able to visit with my sales rep Mark Demma and b This is where I purchased my GS350 that I brought in for service last week. During the visit I was able to visit with my sales rep Mark Demma and begin to plan for my new vehicle purchase. Service advisor Vic was great and did a great job communicating with me. Service did take a bit longer than quoted and I asked to skip the carwash to get to my appointment which was unfortunate. Also can you add sodas to the the complimentary juice and water? I am used to that other luxury dealerships. More

It was easy to get an appointment, the service was prompt, and estimated time was accurate. The waiting room is comfortable, and provides good amenities (coffee, teas, etc). Bathrooms are nearby and a prompt, and estimated time was accurate. The waiting room is comfortable, and provides good amenities (coffee, teas, etc). Bathrooms are nearby and always spotless. More

Very professional & knowledgeable about my issues. Informed me of what was going on. Tony Lopez took care of things without any hassle. Person who picked up my card was friendly & polite. Informed me of what was going on. Tony Lopez took care of things without any hassle. Person who picked up my card was friendly & polite. More

Very clean. Helpful, friendly and professional staff. They answered all of my questions. Good coffee and snacks. Helpful, friendly and professional staff. They answered all of my questions. Good coffee and snacks. More

Eric Clark was so professional and efficient! He was so pleasant and friendly and I felt completely taken care of. He went above and beyond to even ensure my license plates were on correctly. Th He was so pleasant and friendly and I felt completely taken care of. He went above and beyond to even ensure my license plates were on correctly. Thank you! More