Woodbury Nissan - Service Center

I went to Woodbury Nissan to have new tires put on only to show up and the tires weren’t at the dealership, but no one called to tell me so I wasted a trip there. Then I waited an hour for a rental car an to show up and the tires weren’t at the dealership, but no one called to tell me so I wasted a trip there. Then I waited an hour for a rental car and dealt with a rude agent who talked down to me and might have been about 20 years old. Finally, was told I could have the alignment fee waived because I had the inconvenience of making an extra trip to and from there to go home and was told yes, only to be called back 5 minutes later to be told I was “given a rental and didn’t have to replace the gas” so that was enough, at which point my 4 hours of additional time and aggravation was valued at $40 off the price. Finally, I was weaseled into buying some bumper to bumper 75K plan when I purchased the car but apparently it doesn’t cover a thing. Thanks for nothing, Woodbury Nissan, I will never buy another vehicle from you again. More

Took my car in for routine service. Was greeted friendly and professionally. Service was completed in a timely manner an to my satisfaction. Would recommend and professionally. Service was completed in a timely manner an to my satisfaction. Would recommend More

Almost got scammed, no refund. Brought my 370z to Woodbury Nissan on July 7th so they could change my Clutch Slave Cylinder. I told them exactly what needed to be done(i work on car Brought my 370z to Woodbury Nissan on July 7th so they could change my Clutch Slave Cylinder. I told them exactly what needed to be done(i work on cars and just have been too busy with work but didnt want to drop the transmission to get to it, seeing as how it'd be alot of work). They bled the line, told me it was fixed and i could pick it up the next day. When i went to get it, i paid $237 TO JUST BLEED THE LINE and they told me AFTER I PAID that the clutch didnt work. Took them TWO MORE DAYS to tell me that the "clutch spring" was broken and that I'd need to pay $1600 to change the clutch and flywheel. I told him i know its fine and that he should "check" again. He told me "i saw it with my own eyes, im not lying.. you can get a refund if you'd like to take it somewhere else". So i took it from them and brought it to a REPUTABLE shop because once again, i work on cars and know that the clutch was fine. The shop i brought it to after Woodbury Nissan, told me Woodbury Nissan never even took any bolts off to even check the clutch and that the clutch was PERFECT and it was the slave cylinder that was bad. LIKE I TOLD THEM FROM THE BEGINNING. Now i called to get a refund and explained to Pete that the other service guy Kierre lied about the clutch being broken and they're giving me a hard time and saying they dont remember my car. Its been a week since asking for a refund. DO NOT BRING YOUR VEHICLE HERE FOR REPAIRS. THEY'RE SCUMMY AND WILL TRY AND STEAL FROM YOU. Thank god i am good with cars or else they'd have robbed me of $1600. I can't imagine how many other people they've stolen from. I have NOT been reached out to by ANYONE apologizing for their service member Kierre lying to me. Insane. AVOID THIS PLACE AT ALL COSTS. Wish i could give them less then one star. More

awesome Had a oil change and tire rotation today and the experience was so good. Service was quick and was treated awesome. I would definitely recommend them Had a oil change and tire rotation today and the experience was so good. Service was quick and was treated awesome. I would definitely recommend them and would never go anywhere else. More

Helped with factory warranty coverage Had a problem with Nissan's coverage on their warranty but Eric Vignola helped me out and stepped up where Nissan fell off..thanks guys Had a problem with Nissan's coverage on their warranty but Eric Vignola helped me out and stepped up where Nissan fell off..thanks guys More

Slow and not considerate I went for an oil change and tire rotation... with an appointment, time was at 845am, i am an early person so i got there at 830. Expecting to wait a I went for an oil change and tire rotation... with an appointment, time was at 845am, i am an early person so i got there at 830. Expecting to wait an hour maybe alittle over an hour. But i did not leave the dealership until 1135am..... with no explanation or sorry about the wait. Just here's your keys and pay over there. I think i will be making my serviced else where, i am sure will be cheaper as well. More