Woodbury Nissan

I have leased my last two vehicles from this dealership. Love the sales staff and I am fairly confident that I am getting a good deal when I am there. However, with the last lease the dealership screwed up Love the sales staff and I am fairly confident that I am getting a good deal when I am there. However, with the last lease the dealership screwed up the paperwork and leased us an 05 and the paperwork said 04. I signed everything and then pointed this out. The sales manager came out and told me that the price quoted was for an 04 so we could go look at the 04 he had available or keep the 05 we picked out and pay another $50 a month. We went round and round and agreed on the $50 a month extra, but he through in a bunch of stuff, including a service contract to perform free oil changes and wheel rotations as long as the lease is. That leads me to the service department. I drop it off for one of the oil changes and tire rotations and go to work. My daughter has a friend drop her off to pick it up when it is finished. They make her pay for the oil change and rotation or she cannot take the van. This was the third time I had the van in under this contract, and I had told them about it when I dropped it off. We had to go through a bunch of people before someone would give us a refund, and then they would not give us it all back because they put windshield wiper fluid in for us (a $10 charge)!! I would recommend the place to buy a car, but look elsewhere for service. More

Strange how this website only shows the negative stuff. These guys are not only professional, but they deal with you straight up. These people who seem to have a "big problem" with Woodbury Nissan need to These guys are not only professional, but they deal with you straight up. These people who seem to have a "big problem" with Woodbury Nissan need to get over it and maybe be a problem to another dealer. I would buy a car here anytime and I would recommend everyone to buy a car there. More

I just got my car back from being serviced when I realized I was over charged. I had someone call in inquire about a price for the same service. They were quotes much cheaper. Roughly $70. I was misg realized I was over charged. I had someone call in inquire about a price for the same service. They were quotes much cheaper. Roughly $70. I was misguided into getting a "special package" of rotation/balance/alignment for a discounted deal. I didn't even need alignment yet wasn't told you can get all of those services separate. They billed me for more hours than they could have possibly worked. The hours exceeded the time the car was in the shop. When called to confront these issues. Was scolded by the manager of service. While I was on the phone my check engine light appeared. My car is still under warranty. Not sure why I "need" all of these services. Seriously OVERCharged! Double check before you say yes to any service!! More

I bought a 'certified' 2003 350z from these clowns. That is if certified means that they hide a huge windshield rock chip under the price tag, and a rear tire with an irrepairable leak, along with a bunch o is if certified means that they hide a huge windshield rock chip under the price tag, and a rear tire with an irrepairable leak, along with a bunch of other little things. Anyways, the price and negotiations worked out pretty fairly, but the service department and management is TERRIBLE. The sales and management team was anything but friendly and helpful. The whole time I was there I was wondering if buying a car from these xxxxxxxx was a good idea. But it was a good deal, so I did it. :) While my car was in their care, they parked it out front in the CUSTOMER LOT next to a highway where a customer BACKED INTO IT. Although he paid for the damages, his insurance company wouldn't pay for the majority of the rental car Woodbury rented me in the meantime. 2 days before the car was done being repaired, Woodbury somehow called enterprise and removed themself from the invoice, so there was no liable party to bill. So yeah guess whose credit card ended up being charged the $600. They then refuse to reimburse me after having initially repeatedly telling me they were so sorry and would cover anything his insurance did not. I even talked to the General Manager of the dealership who informed me that "He wouldn't be General Manager if he gave everyone who bought a car there $600." And basically hung up on me. So if you are looking for yet another Nissan dealership that will lie and do whatever they can to get you to buy, and fights you every step of the way when it comes to customer satisfaction, go to Woodbury Nissan. More

Found a used car at a great price- should have realized things would be a little rocky when I made numerous appointments and was promised that things would be ready and they were not. A few weeks after I b things would be a little rocky when I made numerous appointments and was promised that things would be ready and they were not. A few weeks after I bought the car I realized that my temp tags had expired and I hadn't gotten plates or registration. So I called- of course they had everything under control I would have it in a few days- oh and if a police officer stopped me- I was to give them a letter the dealer would send me in the mail stating that it wasn't my fault that the car wasn't registered (I asked DMV about this just to be sure- and they laughed and said no officer would honor a letter from a dealer about an unregistered vehicle). A week went by- I heard nothing. I called again- a few days went by- I heard nothing. I asked to speak to the general manager numerous times and amazingly enough- he never happened to be in no matter when or how often I called. Needless to say- lots of hassle- I had to hire an attorney because after a month and a half- I still didn't have tags or registration and I was getting married and moving across the country. I spent so many hours the week of my wedding with stress I did not need- one person at the dealership actually told me to just drive the car as-is across country and register it when I got to CO. As if I didn't pay for the tags already- or as if the state police in Nebraska or Kansas were going to believe that I didn't steal the car I was driving across state lines without title, tags, or registration. So what was the problem? Woodbury Nissan illegally sold me a vehicle that they did not have the title to. I had to hire an attorney the week of my wedding in order to get anything accomplished- they got to work because he knew that they had broken NJ law by selling me that car. If you are considering buying from them, please don't. More