Woodbridge Ford | Page 89

Not what I expected. I had no choice but to bring my 2001 F150 to the dealer to repair an engine code that I had been chasing for several months. What I had hoped was that I had no choice but to bring my 2001 F150 to the dealer to repair an engine code that I had been chasing for several months. What I had hoped was that they would be able to find something that I hadn't been able to find since they have very good diagnostic equipment. What happened was I was charged $100 for the diagnosis, which I already knew, and then $55.95 for a part that I had just replaced and checked 4 days ago. The rubber elbow that attaches to the top of the PCV valve costs roughly $10 at any auto parts store was sold to me and installed for a "reduced price because the mechanic had one that was still in good shape" for the bargain total cost of $120.95 installed ! Oh, don't forget the $28.05 for supplies and materials it took to swap my old "dry rotted, cracked and collapsed" out and throw it in the trash. I didn't mention to Daniel (guy who took my money) that I have been a mechanic for 25 years and an aircraft mechanic for 15. When I replaced my PCV valve this weekend I flushed the line and suction checked the rubber elbow ends at both ends of the line. The only good part is that I only have to spend another $200 before my truck qualifies for a 1 year waiver for registration. So I've got that going for me ! :-) The correct diagnostic tools are nice to have but it isn't right to grossly overcharge for misleading people into believing that they will be treated fairly because they are bringing their Ford equipment to the dealer. These guys are crooks ! Be careful ! More

Happy Daughter with 2014 Escape Buying a car for my daughter was very stressful. not only was Jorge able to deal with a nervous mom but also was able to deal with a child that was v Buying a car for my daughter was very stressful. not only was Jorge able to deal with a nervous mom but also was able to deal with a child that was very particular in what she wanted. Both mom and daughter are happy! When I need to purchase another car I will be going back to Jorge. More

EXCELLENT EXPERIENCE!!! I had been shopping around for a small suv for over 2 weeks, but was not satisfied with the offers I was given, My fiance convinced me go to Bell for I had been shopping around for a small suv for over 2 weeks, but was not satisfied with the offers I was given, My fiance convinced me go to Bell ford since he has always brought his trucks from them so I decided to give it a try. He recommended me to see Jorge Moreno. Jorge was a very professional, courteous and friendly sales person and never pushy as some I have encountered. After a few minutes of shopping around in their lot, I saw a beautiful pearl white Ford Escape Titanium with black leather interior and many features, but never in my wildest dream I thought I would be able to afford it. Jorge worked with me and presented a price I couldn't refuse. The process was smooth and Jorge explained how all the gadgets worked in my new suv. I am greatly satisfied with my Ford Escape and the service that Jorge gave me. I will definitely recommend Jorge Moreno to all my friends and family. Thank you Bell ford and especially to Jorge for his excellent customer service!!!! More

2014 Escape I had an excellent experience. Jorge was a pleasure to work with. He is very knowledgeable and takes the time to explain how all the gadgets work in I had an excellent experience. Jorge was a pleasure to work with. He is very knowledgeable and takes the time to explain how all the gadgets work in the car. More

Unbelievable Salesman I've been buying Ford products for 30 years and my experience at Bell Ford exceeded what every customer should receive. Jorge bent over backwards to m I've been buying Ford products for 30 years and my experience at Bell Ford exceeded what every customer should receive. Jorge bent over backwards to make the deal happened and kept me informed on the entire process without deception or lies. For the first time, a salesmen sat in the car and went over everything about the car and assured me that he was available at any time to answer my questions. Thank you Jorge, and this is why I only drive Ford products. More

Awesome Customer Service!! Jorge was amazing. He was thoughtful, courteous, and we never felt pressured. Bell Ford really went above and beyond to secure the exact car that I wa Jorge was amazing. He was thoughtful, courteous, and we never felt pressured. Bell Ford really went above and beyond to secure the exact car that I wanted. I would, without reservation, recommend Bell Ford and Jorge Moreno to anyone looking for a great car buying experience. More

Bell Ford turned my Mustang dreams into reality! So just the other day, Monday June 2nd 2014, I paid a visit to Bell Ford to explore the possibility of owning a new Ford Mustang. I've been in love wi So just the other day, Monday June 2nd 2014, I paid a visit to Bell Ford to explore the possibility of owning a new Ford Mustang. I've been in love with this car since it was completely redesigned for the 2011 model year. Upon arriving at the dealership I was promptly greeted by Jorge Moreno and I told him of my interest in the new Mustang. He showed me around to a few gorgeous examples in the showroom, a tad out of my price range, but the fact that he considered me (A 25 year old single young man) a potential buyer for those top of the line vehicles made me feel for once like I wasn't being judged or belittled. I told Jorge what I was looking to spend and he introduced me to my new 2014 Ruby Red Metallic Mustang V6 Premium w/sport package. This car is everything I wanted and even more than I could have hoped for, from the fully loaded options to the color combination. The only thing better than this car, is the DEAL that the guys at Bell Ford made in order to put me in it. When Jorge and I sat down to negotiate the sale, I let him know that my credit wasn't exactly top notch, I didn't have much money to put down, I owed a little on my trade in and I honestly didn't think It was possible to make a deal at that time (so many factors counting against me). He told me to stay positive, and shortly after he put an offer together for me that was generous to say the least. They deeply discounted the price of the car, offered me good money for my trade in which more than paid the balance of my old loan, and even got me financed through Ford Credit not some fly by night finance company like the ones I've dealt with in the past. I didn't even have to haggle with them, they just simply did right by me from the get go and my expectations are completely blown away. Thank you Jorge Moreno, and everyone at Bell Ford for such a great experience and this awesome new car!!!!! More

Smooth Buying and Financing Process Denise was very professional to deal with during the negotiation and buying process. Craig was fast, efficient and honest during our paperwork and fin Denise was very professional to deal with during the negotiation and buying process. Craig was fast, efficient and honest during our paperwork and finance discussions. Lastly, Jorge was excellent in managing me through the pick-up, walk through of the dealership and carefully showing me the features and functions of my new car. The Bell team is clearly focused on making the process both easy and professional. I highly recommend them to anyone thinking about buying a Ford. More

leased a ford focus 2014 As soon as we arrived at the Bell Ford in Colonia I realized that this dealership was different from any other that I visited before. Mr Jorge Moreno As soon as we arrived at the Bell Ford in Colonia I realized that this dealership was different from any other that I visited before. Mr Jorge Moreno made us feel like family and made an otherwise stressful situation as comfortable and pleasant as possible. He answered all of our questions and concerns with professionalism and integrity. Very satisfied with my Focus and I know for sure that I will be returning for years to come and will recommend Mr Moreno to my friends and family. More

A1 This is the 3rd vehicle our family has purchased in this last year, we have gone back to Jorge Moreno at Bell Ford in Colonia New Jersey each time. This is the 3rd vehicle our family has purchased in this last year, we have gone back to Jorge Moreno at Bell Ford in Colonia New Jersey each time. Jorge's integrity,honesty,professionalism and knowledge of Ford has made each purchase simplified with ease and made it a delightful experience. More