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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,136 Reviews
Call Service Center (816) 600-4000

1,136 Reviews of Wood Nissan Lee's Summit - Service Center

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January 30, 2025

Excellent customer service! Help me in solving my issue! Continue giving an honest customer care! More

by virgie2716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We’re thrilled to hear that our team was able to help solve your issue and provide excellent customer service. Honesty and care are at the heart of what we do, and we’ll continue striving to deliver the best experience for our customers. If there’s anything else we can assist you with, please don’t hesitate to reach out!

January 30, 2025

Fast and efficient but it hasn’t been the same since Bradley is no longer employed there. He was always happy, very customer focused and nice More

by darla.craig622
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I thought her name was Alyce
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Feb 03, 2025 -

Wood Nissan Lee's Summit responded

Thank you for sharing your experience with us! We're glad to hear you found our service fast and efficient. We truly appreciate your loyalty and the kind words about Bradley. He was an integral part of our team, and we understand how much he was appreciated by our customers. While he is no longer with us, we are committed to maintaining the same level of customer-focused service you’ve come to expect. If there’s anything we can do to make your experience even better, please don’t hesitate to let us know!

January 29, 2025

Very friendly, fast efficient service! Great job! Jack the service manager was outstanding and the young man who provided the service was very knowledgeable More

by Jack Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're so glad to hear you had a friendly and efficient experience. Jack and our team pride themselves on delivering outstanding service, and we're thrilled they made such a positive impression. We look forward to helping you again!

January 29, 2025

I just came from there today where I received wonderful, efficient service from start, when I was greeted at the door to when my service man came to get me and tell me everything checked out okay and I was More

by Matchellmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We're so happy to hear that you received wonderful and efficient service from start to finish. It's great to know that your service advisor continues to treat you with kindness and respect every time you visit. We'll be sure to share your kind words with the team—they’ll appreciate it!

January 29, 2025

Very Pleasant to work with, fast and knowledgeable. Very honest about services offered and provided. More

by Jds53720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your feedback! We're so glad to hear that your experience was pleasant, fast, and informative. Honesty and excellent service are what we strive for, and it's great to know we hit the mark. Let us know if there's anything else we can do for you!

January 28, 2025

Friendly, fast, professional, helpful staff in the service department. Thank you Jack for taking great care of me by explaining/ educating me on the maintenance that was over due on my vehicle. You pr More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We're thrilled to hear that our service team, especially Jack, took great care of you. Educating and prioritizing maintenance is something we value to ensure you feel confident in the care of your vehicle. We truly appreciate your trust in Wood Nissan and look forward to assisting you again in the future!

January 28, 2025

Great customer service and quick. Friendly staff. Didn’t put air in my tires at my recent visit for an oil change. More

by jwelchert06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your feedback and kind words about our customer service and staff! We’re sorry to hear the tire pressure wasn’t addressed during your visit—this is something we’ll make sure to improve. Please feel free to stop by, and we’d be happy to take care of that for you!

January 28, 2025

Great experience and timely service. They have kept great records of all service done to my vehicle. More

by mrsslwpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the kind review! We're glad to hear you had a great experience and appreciated our timely service. Keeping accurate records is important to us, so we’re happy it’s been helpful for you!

January 28, 2025

Amazing friendly they take care of all your needs and questions and keep you updated on service needed More

by lugenbeelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We're thrilled to hear that our team could meet your needs and keep you well-informed. Your satisfaction is our top priority, and we truly appreciate your feedback!

January 28, 2025

Very nice people work here! Curtious and friendly, fast service for an oil change... in and out. More

by vendnews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your wonderful feedback! We're so glad to hear you had a great experience with our courteous and friendly team. Quick and efficient service is what we strive for—happy to get you back on the road in no time!

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