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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
922 Reviews

922 Reviews of Wood Nissan Lee's Summit - Service Center

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October 16, 2024

Staff was great. Not too long of a wait to check out my issue. Kept me updated More

by daegogolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team we can be! Thank you for the feedback it's greatly appreciated!

October 16, 2024

They were fast and efficient with the replacement of my CVT oil change. It was finished by the time they promised. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Wood Nissan Lee's Summit responded

Glad to hear we had you in an out on time! Thank you for the feedback we greatly appreciate it!

October 16, 2024

They checked out the electrical system on my Altima. Didn’t find any issues after it wouldn’t start.I had to have it jump started. Didn’t charge me for the diagnostic testing. More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Wood Nissan Lee's Summit responded

Glad we were able to check out your electrical system for you to help address any issues! Thank you for the review!

October 16, 2024

Something simple turned into the unexpected as usual with cars. However, Serik and the team were so helpful and friendly that my experience was very good! All the staff were friendly and pleasant. More

by hilderbrandstp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Wood Nissan Lee's Summit responded

Glad to hear Serik took good care of you! Thank you for the feedback we greatly appreciate it!

October 15, 2024

Quick and easy, got everything done within a few hours. Would definitely come back here again. More

by alexisbloodwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best and get our customers in and out in a timely manner! Thank you for the kind review we look forward to servicing your vehicle in the future!

October 15, 2024

Good service and timing. Technically qualified and friendly staff. Will be returning in future for further service. More

by Barryprimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team to serve our customers the best! Thank you for the kind review we look forward to serving you in the future!

October 15, 2024

Chris, Sales Dept. , & Robert, Service, demonstrated exceptional customer service today. I came in & advised I was taking my mom to STL for 90th bday celebration & wante More

by deane052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ask Chris if the service guy is selected wad correct.
Oct 17, 2024 -

Wood Nissan Lee's Summit responded

We're so happy that you guys were well taken care of! Thank you for the kind review we greatly appreciate it!

October 14, 2024

1 pm appointment on a Thursday assuming I would get my car back same day. They called late Friday to tell me car would not be ready until Tuesday. Quoted $1000 for minor repairs. No thanks! More

by jbkane44
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serik Davidson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Wood Nissan Lee's Summit responded

Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience and understand your frustration regarding the delay and the quote for your car repairs. We strive to provide timely service and transparent pricing, and it’s disappointing to know we didn’t meet your expectations. Your satisfaction is important to us, and I regret that we missed the mark this time. If you ever reconsider or have any questions in the future, please don’t hesitate to reach out. We appreciate your feedback and wish you all the best with your vehicle.

October 14, 2024

We always receive really quick and friendly service! The service crew is always very professional. More

by justin_woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team we can be! Thank you for the kind review!

October 12, 2024

Kolton is always friendly and makes sure I get everything done that my car needs More

by clvvibrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Wood Nissan Lee's Summit responded

Happy to hear Kolten always takes good care of you! Thank you for the kind review!

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