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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,310 Reviews

1,310 Reviews of Wood Nissan Lee's Summit - Service Center

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May 02, 2025

Everytime I come to this dealership for an oil change, I am met with helpful smiles and no issues as a walk in. Definitely my favorite place to go. More

by Natalie Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Wood Nissan Lee's Summit responded

We love hearing this! Thank you for the kind words and for being such a loyal part of our dealership family. It means a lot that you choose us—even as a walk-in—and we’ll keep the helpful smiles ready for your next visit!

May 02, 2025

Service is always good. The team is very kind and resourceful, explaining services being done, making my experience uneventful 👍🏻 More

by ncdc5153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Wood Nissan Lee's Summit responded

We’ll take “uneventful” as a major win—especially when it comes with kind words like these! Thank you for the shoutout to our team. We're glad to hear you always feel well taken care of and informed. Looking forward to the next smooth visit!

April 29, 2025

Got in the morning and was out that afternoon for a recall and a transmission pan resealable. All went smoothly and even fixed a small issue for me. Advisor was very plseant and knowledgeable More

by w-mccune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Wood Nissan Lee's Summit responded

We love to hear it! Thanks for trusting us with your vehicle—we know your time is valuable, so we're glad we could knock out that recall and reseal job efficiently and take care of that extra issue while we were at it. Bonus wins! We’ll be sure to pass your kind words along to your advisor—they’ll appreciate the shoutout. Looking forward to helping you again whenever you need us!

April 29, 2025

They guys at Nissan are fast reliable, and friendly. I was treated like family. Would definitely recommend this service department. More

by bekilou9279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Wagner and Trevor Foster
May 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the awesome review! We’re thrilled to hear our team made you feel like family—that’s exactly the experience we aim to deliver every time. Fast, reliable, and friendly is the name of the game, and we’re glad it showed. We truly appreciate the recommendation and look forward to seeing you next time you're in!

April 28, 2025

Service department excellent, friendly and care about the customers. Can’t speak for sales dept; haven’t purchased there in a long minute! More

by DanceALot
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words about our service department! We’re proud of the team and thrilled to hear they made a great impression. As for sales—we totally get it, “a long minute” can fly by! When the time comes, we’d love the chance to earn your trust there too. Until then, we’re always here if you need us. Thanks again for the feedback!

April 26, 2025

Service department is always very helpful. They are usually able to get me scheduled for service quickly and at a convenient time. More

by christopher.bmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the great feedback! We're happy to hear our service team has been able to take good care of you quickly and conveniently. We appreciate you choosing Wood Nissan and look forward to seeing you again soon!

April 25, 2025

Everything was perfect. Jack is professional and well informed. He keeps me informed in a way that I can understand about my cars needs. Excellent service. Caring. Friendly. More

by rdispenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the amazing feedback! We're thrilled to hear Jack took such great care of you. Professional, well-informed, and able to explain your vehicle’s needs clearly — that’s exactly the experience we want every customer to have. Your kind words about our caring and friendly service mean the world to us. We look forward to keeping that level of excellence going every time you visit!

April 24, 2025

I chose to bring my car here for maintenance because the previous owner did. Been coming for a couple of years now and they take such great care of me. Always friendly and helpful and they throw in a quic More

by jennicm01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Wood Nissan Lee's Summit responded

Thank you for sticking with us over the years — we’re honored to keep the tradition going strong! 🚗💨 We’re all about making sure you (and your car) feel taken care of, and hey, a little car wash sparkle never hurts either. We truly appreciate your loyalty and look forward to keeping you rolling smooth for many more years to come!

April 24, 2025

Fast and friendly! Robert was the best! Very polite and courteous. Thank you for great service!! More

by Marathonladyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the awesome shoutout! We’re thrilled to hear Robert took great care of you — he’s definitely one of the best (but don’t worry, we’ll still let it go to his head just a little bit 😄). We appreciate you choosing us and can’t wait to deliver that same fast, friendly service next time too!

April 23, 2025

The staff listened to my description of the issues and fixed them. They were helpful and friendly. And the rattling is gone. More

by Pua1aloalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the great feedback! We’re so happy to hear our team listened, took care of the issues, and — best of all — sent that rattling noise packing! 😄 We really appreciate you trusting us with your vehicle and we're always here if you need anything else. Thanks again for choosing us!

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