Wood Nissan Lee's Summit - Service Center

I was very pleased with the service that I recieved on the maintenence of my car. Nathan Sousley the service advisor was very helpful and informative. The service Tech Cole Nichols did a good job. We are the maintenence of my car. Nathan Sousley the service advisor was very helpful and informative. The service Tech Cole Nichols did a good job. We are always pleased when having our car serviced and repaired at Woods Nissan. More

Wood Nissan was good at explaining what was wrong with my car. They did the job in Great time. They are friendly. car. They did the job in Great time. They are friendly. More

Though they were very short staffed, we had an excellent customer experience because of Jack. Though he was handling 20 things at once, he was remarkably gracious whether it was on the phone or in person. W customer experience because of Jack. Though he was handling 20 things at once, he was remarkably gracious whether it was on the phone or in person. When it was my turn he helped me as fast as possible but looked me in the eye and conveyed that he valued me as a customer. They seriously need 5 more of him. More

I have always had good Service I would need some. I always got my car back washed except for today. I always got my car back washed except for today. More

Curt is very busy but does a great job juggling all of his task. Thanks! his task. Thanks! More

We had several services done to our 2015 Murano. The service was great and Jack was exceptional in his assistance. Would recommend this dealership. The service was great and Jack was exceptional in his assistance. Would recommend this dealership. More

Remember when you first started driving and your dad answered all those silly questions with a sincere caring attitude, Yeah, Jack Spence is that guy, he's amazing. Honest, friendly and knows his stuff! answered all those silly questions with a sincere caring attitude, Yeah, Jack Spence is that guy, he's amazing. Honest, friendly and knows his stuff! More

While they were replacing breaks on my car the mechanic took my car on a test drive. After waiting 2 1/2 hours I asked about my car. Another 30 minutes passed before I was told the hood popped open when th took my car on a test drive. After waiting 2 1/2 hours I asked about my car. Another 30 minutes passed before I was told the hood popped open when the mechanic took it out on the road. Wood Nissan did say they would repair it even though they were trying to convince me another shop was at fault. Ultimately Wood Nissan had a mobile repair person attempt to fix it. It looked substandard. I told them I wasn’t pleased. They went back and forth between “looks fine to me” “bring it in again and he will try to improve it’ while still saying I or another shop was at fault. I felt intimidated and frustrated. I expected better service from an actual dealership. The less than professional repair is causing more deterioration to the hood of my car. More

A great dealership a great service department service advisor Jack Spence is awesome helpful fast kind. advisor Jack Spence is awesome helpful fast kind. More