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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,309 Reviews

1,309 Reviews of Wood Nissan Lee's Summit - Service Center

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May 07, 2025

They were very accommodating cause I was not scheduled and a first time coming to that dealership. Friendly, pleasant, and very respectful More

by leepermedic2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am horrible with names
May 09, 2025 -

Wood Nissan Lee's Summit responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 06, 2025

Dealership was courteous, prompt and answered the questions i had. The service was completed on time and with care. More

by Garystiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Wood Nissan Lee's Summit responded

Garystiles, thank you so much for the positive review!

May 06, 2025

Every one is always friendly & professional when taking my car in to do an oil change or other work that it needs, great job! Thanks! More

by kcwolf136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the kind words! We're so glad to hear that our team consistently provides a friendly and professional experience when you bring your car in. We truly appreciate your continued trust and look forward to keeping your vehicle in great shape. Thanks again from all of us at Wood Nissan of Lee's Summit!

May 06, 2025

Easy to get appt. Friendly and fast service . In and out in a timely manner. More

by Sandrameyer3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Wood Nissan Lee's Summit responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 04, 2025

Been very happy until I had the warranty that I was told covered everything interior tires and windshield was out of town and must have got a chip and it started to splinter down before we got back in town More

by kshampine08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not for sure of name he stated he had manager look at it
May 09, 2025 -

Wood Nissan Lee's Summit responded

We're truly sorry to hear about your recent experience and the frustration it caused. We understand how upsetting it can be to feel misinformed about warranty coverage, especially when dealing with unexpected issues like a windshield chip. It’s always our goal to provide clear communication and excellent service, and we regret that we fell short in this instance. We’d appreciate the opportunity to look into this further and try to make things right. If you're open to it, please contact us directly so we can review the warranty details and your concerns more thoroughly.

May 04, 2025

From service to the staff are all amazing. I won't go to just anyone. I handle most of my cars care as my husband is disabled. I never feel like someone is taking advantage of me. More

by amypense
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! It truly means a lot to hear that you feel confident and supported when you visit us. We're honored to be your trusted choice for vehicle care, and we’re grateful for the opportunity to serve you and your family. Please don’t hesitate to reach out whenever you need us — we’re always here to help!

May 03, 2025

Quick fast and easy! Even washed my car at Wood Nissan Lees Summit. Thank you More

by Coach LJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
May 09, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the great review! We're thrilled to hear that your visit was quick, fast, and easy—and that you appreciated the car wash! We look forward to serving you again at Wood Nissan of Lee's Summit.

May 02, 2025

Excellent customer service! Always gets me right in and out promptly. Goes over any invoicing details. More

by Itzmeshelly52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Toliver
May 05, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the fantastic review! We’re thrilled to hear that our team always provides prompt, efficient service and ensures you’re fully informed. We truly appreciate your trust in us and look forward to your next visit!

May 02, 2025

Rob took great care of me today! I waited for my vehicle and everything was as he told me when I set up the appt. I was pleased to get an appt within a couple days of calling in. He More

by 223jacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words, Jacki! We’re so glad to hear that Rob took such great care of you and made your experience smooth and informative. We pride ourselves on excellent customer service, and it’s great to know you felt well taken care of. We’ll be sure to pass along your recommendation to Rob—he’ll be thrilled! Thanks again for choosing Wood Nissan, and we look forward to seeing you again soon!

May 02, 2025

Everytime I come to this dealership for an oil change, I am met with helpful smiles and no issues as a walk in. Definitely my favorite place to go. More

by Natalie Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Wood Nissan Lee's Summit responded

We love hearing this! Thank you for the kind words and for being such a loyal part of our dealership family. It means a lot that you choose us—even as a walk-in—and we’ll keep the helpful smiles ready for your next visit!

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