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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
922 Reviews

922 Reviews of Wood Nissan Lee's Summit - Service Center

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October 28, 2024

Jack Spence is absolutely the best. He goes over and above every time. I recommend him any chance I get. Everything is wonderful. I greatly value and appreciate everything he does each More

by Lee.gibbons22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wood Nissan Lee's Summit responded

Jack is great, so happy to hear he takes great care of you! Thank you for the feedback it's greatly appreciated!

October 28, 2024

Jack is always fast and professional. Anytime I have concerns or car maintenance needs he addresses it in an efficient and professional manner More

by tbarchers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wood Nissan Lee's Summit responded

Jack is the best! Thank you for the kind review!

October 27, 2024

They are always clean and quick and make me feel valuable and valued every-time I visit. More

by tfuller4099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team and take great care of our customers! Thank you for the kind review!

October 27, 2024

Friendly service writer and knowledgeable technician. I own a 2007 350Z, and the technician not only owns a Z but he also knows a lot about them! More

by robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not know his name
Oct 31, 2024 -

Wood Nissan Lee's Summit responded

So glad that you had a great experience with us! Thank you for the feedback it's greatly appreciated!

October 26, 2024

They always treat me well. Speed of service is great. Thank you all for your hard work! More

by Jseura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the kind review!

October 26, 2024

The service department are hard working individuals. They are always busy and kind. This department is always short staffed but the staff they have are so efficient that often you can hardly tell excep More

by Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Wood Nissan Lee's Summit responded

I am so glad to hear that you always have a good experience with us, we strive to be the best team we can be! Thank you for the feedback we greatly appreciate it!

October 26, 2024

I was told all of the fluids were topped and everything was checked but as soon as I got back on the highway my low tires pressure and windshield washer fluid light came on. If I hadn’t watched them drain More

by amandagellhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Wood Nissan Lee's Summit responded

I am truly sorry that those things weren't completed while you were here with us. We appreciate the feedback so we can take it and be a better team for our customers. If you have any further questions or need anything please reach out to Taylor at 816-600-4000.

October 26, 2024

They are straight forward professional and willing to help. I love taking my car here. Rob smith is who I usually go to. More

by darkbuterfli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team we can be for our customers! Thank you for the kind review!

October 25, 2024

Great service all the way. My advisor Rob, explained to me exactly what work needed to be done and answered all my questions. He was very helpful and polite. More

by a
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Wood Nissan Lee's Summit responded

So glad to hear Rob took good care of you and explained everything going on with your vehicle! Thank you for the feedback it's greatly appreciated!

October 25, 2024

I went in with an air bag flashing light . The problem was explained to me in plain English , which was very much appreciated , My Rogue is 10 years old so since the repair did not affect the More

by js4896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Honestly they were all great . I didn’t read his name tag
Oct 26, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team I'm glad to hear everything was explained thoroughly and well for you! Thank you for the feedback it's greatly appreciated!

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