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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
922 Reviews

922 Reviews of Wood Nissan Lee's Summit - Service Center

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November 01, 2024

Always helpful service team! Very friendly and welcoming. They go out of their way to make sure you are taken care of. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the kind review!

November 01, 2024

Would be five stars but today I waited over three hours during my oil change appointment. More

by andersonamyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sousley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Wood Nissan Lee's Summit responded

I am truly sorry that you had to wait that long. Please contact Taylor our Owner Loyalty Manager at 816-600-4000 so she can make it right for you. Thank you

October 31, 2024

Jack was very professional, courteous, and quick in check in and check out. He answered all my questions. More

by bjzslp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wood Nissan Lee's Summit responded

Jack is the best! Thank you for the kind review!

October 31, 2024

Everything was great. Will be back.I haven't had bad service yet.Very nice personal. More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team so we can take the best care of our customers! Thank you for the kind review!

October 31, 2024

I couldn’t be more pleased with the service I received from Jack Spence and the service team at Wood Nisan. My car needed emergency repairs to get back on the road and Jack went above and beyond to make i More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wood Nissan Lee's Summit responded

Jack is the best! Thank you for the feedback we greatly appreciate it!

October 31, 2024

Wood Nissan has is the best dealership I have ever worked with. They are courteous, fast, and dependable! They keep me on track with all the service needed on my 2019 Pathfinder to keep it running. I have ha More

by Mismis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team so we can take the best care of our customers! Thank you for the kind review!

October 30, 2024

Great job repairing my oil pan after Walmart broke it. Fixed in under 24 hours More

by ranevels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian coomes
Nov 02, 2024 -

Wood Nissan Lee's Summit responded

I'm glad everything got taken care of for you! Thank you for the feedback it's greatly appreciated!

October 30, 2024

First time visiting as i did not purchase my Nissan from there, but intended to use the service shop. Very simple and easy process of dropping off my vehicle for my appointment. The young gentleman that hel More

by jadab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wood Nissan Lee's Summit responded

I'm happy to hear Serik took good care of you! Thank you for the kind review!

October 30, 2024

The service was explained and performed in the amount of time as estimated. Friendly and positive interaction from intake desk. Appreciate this 1st experience with your dealership ! More

by mintner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Wood Nissan Lee's Summit responded

I'm glad you were taken good care of while you were visiting us! Thank you for the feedback it's greatly appreciated!

October 29, 2024

Always happy! staff is very nice and professional.helping in every way possible and making sure everything is the way we expect. More

by yazminwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team! Thank you for the feedback it's greatly appreciated!

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