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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,066 Reviews

1,066 Reviews of Wood Nissan Lee's Summit - Service Center

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January 19, 2025

Got my car back after a diagnostic being done and the dash was still taken apart. More

by Jlgant926411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jan 21, 2025 -

Wood Nissan Lee's Summit responded

Thank you for bringing this to our attention. We sincerely apologize for the condition in which your vehicle was returned to you after the diagnostic service. This is not the level of service we strive to provide, and we deeply regret any inconvenience caused. We would appreciate the opportunity to make this right. Please reach out to us at 816-600-4000 so we can address the issue promptly. Your satisfaction is important to us, and we are committed to ensuring your experience is a positive one moving forward.

January 18, 2025

Good communication, knowledgeable, respectful. I trust them to keep my family vehicle's running safe and dependable. More

by edmartin1631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the feedback we greatly appreciate it!

January 18, 2025

Quick and easy. Polite and friendly along with professional. Good customer service. Warm and comfortable. More

by Vashon Wolverine 81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the kind review we greatly appreciate it!

January 18, 2025

Great dealership to take your car when it needs worked on. The work was done in less time than I was told it would take.I highly recommend Wood Nissan Lee's Summit. More

by HN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Wood Nissan Lee's Summit responded

I'm happy to hear you were in and out quickly! Thank you for the feedback we greatly appreciate it!

January 17, 2025

Very courteous and professional staff. Jack Spence (I think that's his last name was very helpful as always. More

by ksnoland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Wood Nissan Lee's Summit responded

Jack is the best! Thank you for the kind review we greatly appreciate it!

January 17, 2025

I was in service and I couldn't have been more happier with the service I received from Jack Spence More

by Believe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Wood Nissan Lee's Summit responded

Jack is the best! Thank you for the kind review we greatly appreciate it!

January 17, 2025

Knowledgeable. Helpful. Friendly. Fast. My wheels had locked up going down the street. Jack knew exactly what was wrong, and that it was covered under a recall!! In More

by cssummers75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Wood Nissan Lee's Summit responded

Jack is great, I'm happy to hear he had you in and out quickly! Thank you for the feedback we greatly appreciate it!

January 16, 2025

Rob is awesome! Always very friendly, helpful and responsive! Great customer service. Always on top of issues and not only identifies problems but offers recommenda More

by jwhite222000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Wood Nissan Lee's Summit responded

Rob is the best, I'm happy to hear he always takes great care of you! Thank you for the kind review we greatly appreciate it!

January 16, 2025

Wonderful personal and service. Got job done timely and discussed future maintenance needed. Great job More

by Peggyhasty54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the kind review we greatly appreciate it!

January 16, 2025

Always greeted right away and always able to accommodate if I did not have an appointment. Staff is knowledgeable and very helpful More

by K123an
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the kind review we greatly appreciate it!

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