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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,307 Reviews
Call Service Center (816) 600-4000

1,307 Reviews of Wood Nissan Lee's Summit - Service Center

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May 17, 2025

Alyssa was friendly and helpful. Was able to get my oil changed and pointed out repairs needed. More

by Hicks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Toliver
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May 21, 2025 -

Wood Nissan Lee's Summit responded

Thanks for the great feedback! We're glad Alyssa took good care of you — she's a rockstar when it comes to keeping things running smoothly (just like your engine after that oil change 😄). Thanks for trusting us with your vehicle, and we’re here whenever you’re ready to tackle those repairs!

May 17, 2025

Courteous, clean waiting area. Got my recall part ordered and should be in later this week! More

by Rcpickard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the great review! We’re glad you felt welcomed and comfortable while you were here — that clean waiting area is no accident! 😊 We’ll keep an eye out for your part to arrive this week and will be ready to get you taken care of as soon as it does. Appreciate you choosing us for your recall service!

May 16, 2025

Service and Staff Are EXCELLENT. Definitely Recommend This Dealership for Your Next Vehicle and or Service More

by jhandley1679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Report | Print
May 19, 2025 -

Wood Nissan Lee's Summit responded

Wow—thank you for the glowing review! We're thrilled to hear you had an excellent experience with both our service and staff. Recommendations like yours mean the world to us, and we’re honored to have earned your trust. We’ll be here with the same great service whenever you or your vehicle need us again. See you next time!

May 15, 2025

All the service was completed quickly and correctly. Everyone was so kind and very helpful More

by pcastleberry2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa T
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May 19, 2025 -

Wood Nissan Lee's Summit responded

That’s exactly what we love to hear—quick, correct, and kind! Thanks so much for the great review. We’re glad our team made your experience smooth and helpful from start to finish. Looking forward to your next visit!

May 15, 2025

Oil change for 8 o’clock in the morning and the whole thing took about 25 minutes. I was in and out about 30 minutes sooner than the actual appointment was scheduled for. More

by naaman.sh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Wood Nissan Lee's Summit responded

Now that’s what we call service with a sense of urgency! 💪 We’re thrilled we could get you in, out, and on with your day ahead of schedule. Thanks for the awesome review—we’ll be ready for you next time, stopwatch in hand!

May 15, 2025

Jack Spence always takes great care of all my service needs. Explains things well and very kind. More

by Kelwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Wood Nissan Lee's Summit responded

We love hearing this—Jack is truly one of the best! We're so glad he’s been consistently kind, clear, and committed to taking great care of your service needs. We'll be sure to pass along your kind words—he’ll really appreciate it. Thanks for being part of the Wood Nissan family!

May 15, 2025

I appreciate the free coupon for a synthetic oil change as well as filter change. They are nice here More

by emmaschrunk42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Wood Nissan Lee's Summit responded

We’re so glad you took advantage of the coupon—nothing beats free, right? 😄 Thanks for the kind words! We’re happy to hear you had a great experience and felt the good vibes from our team. Come see us anytime!

May 14, 2025

I’ve been having my car for eight years and they have been taking care of my car for eight years. I love this dealership so glad I was able to pay off my car just a beautiful experience with the service More

by Miltonmarlena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Wood Nissan Lee's Summit responded

Wow—eight years together and still going strong! 🎉 We’re honored to have been part of your car’s journey from day one, and even more excited to hear you’ve officially paid it off—what a huge milestone! Thank you for trusting both our service and sales teams all these years. We truly appreciate your loyalty and look forward to many more miles with you!

May 14, 2025

Clean area to wait. Service adviser keeps you inform. No complaints. Washes car after service which I like. More

by Davidandpat60
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa
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May 19, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the great feedback! We're glad you enjoyed the clean waiting area and that our service team kept you in the loop—communication and comfort go a long way. And yes, that post-service car wash is our little cherry on top! We appreciate you and look forward to seeing you next time.

May 12, 2025

Great service. Always prompt and courteous. No unexpected charges - I always receive what I’ve planned for. More

by ericandstef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear that you’ve consistently had a smooth and straightforward experience with us. Prompt, courteous service with no surprises is exactly what we aim for, so it means a lot to know we’re hitting the mark. We truly appreciate your trust and look forward to continuing to deliver the service you expect (and deserve)!

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