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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,136 Reviews

1,136 Reviews of Wood Nissan Lee's Summit - Service Center

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February 24, 2025

I love the service advisors at Nissan! I know I can depend on them to give me honest feedback for services that is truly needed at the time of the drop off. They keep my vehicle in great s More

by Vthach06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Wood Nissan Lee's Summit responded

We love hearing this! Rob, Jack, and Serik truly take pride in providing honest and reliable service, and we're so glad you can count on them. Keeping your vehicle in great shape is our top priority—and a little humor along the way never hurts! Thank you for your support!

February 23, 2025

Super polite customer service, snacks and large waiting area were very much appreciated. Great communication. More

by marlasvo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're glad you enjoyed our customer service, snacks, and comfortable waiting area. Clear communication is a priority for us, and we appreciate your feedback. We look forward to serving you again!

February 22, 2025

This place is always very kind and helpful. The staff is always friendly and respectful of my time. More

by Jessicalspring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're so glad to hear that our team consistently provides you with friendly and respectful service. Your support means a lot to us, and we look forward to serving you again!

February 22, 2025

Service agent understood my service needs and completed all necessary services I requested. Very impressed with customer service and vehicle service! More

by KilroyWasHere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're thrilled to hear that our service team met your needs and provided a great experience. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future!

February 22, 2025

Great service today even though we came on the wrong date for our appointment! Thank you for working us in! More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Toliver
Feb 26, 2025 -

Wood Nissan Lee's Summit responded

We're so glad we could accommodate you! Mistakes happen, and we’re always happy to help whenever we can. Thank you for your kind words, and we look forward to seeing you next time!

February 22, 2025

My experience there was really nice. Alyssa took care of me: drove my car in to the mechanics, showed me their conclusion that I needed new tires. Another worker directed me to get a More

by leeclevenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Toliver
Feb 26, 2025 -

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We're glad to hear that Alyssa and our team took great care of you and that you felt welcomed and supported during your visit. It’s wonderful that you had a chance to relax and connect with others while waiting. We appreciate your kind words and look forward to seeing you again!

Feb 26, 2025 -

leeclevenger responded

My email address: leeclevenger@sbcglobal.net

February 21, 2025

Rob is very helpful very friendly. The service was great and very quick. It was a very good experience More

by 1970Bult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're happy to hear that Rob provided such helpful and friendly service. It's great to know you had a quick and positive experience with us. We appreciate your support and look forward to seeing you again!

February 21, 2025

Wood Nissan has the best customer service. They’ve maintained my car since I bought it there in 2021. Not only do they made you feel comfortable about the work but they don’t recommend unneces More

by AudraHeyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your loyalty and kind words! We're so glad to hear that our team has earned your trust with honest and reliable service. Making our customers feel comfortable and confident in their vehicle’s care is always our priority. We truly appreciate your support and look forward to serving you for many more years to come!

February 19, 2025

We are 3hrs away from them and we got there 4hrs early for our service due to weather conditions and they got us in and out ASAP.👍 More

by Booshay58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Wood Nissan Lee's Summit responded

Thank you for making the trip to see us! We’re glad we could get you in and out quickly and appreciate your patience with the weather. Safe travels, and we look forward to serving you again in the future! 👍

February 18, 2025

Excellent customer service. Really appreciate your understanding of the traveling situation Thanks a bunch. Very professional More

by cpopelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for your wonderful feedback! We're happy we could assist you with your travel situation, and we truly appreciate your kind words about our team’s professionalism. It was a pleasure working with you, and we’re always here if you need anything in the future. Safe travels! 😊🚗

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