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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
933 Reviews

933 Reviews of Wood Nissan Lee's Summit - Service Center

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July 15, 2024

Almost impossible to get through to the service department on a phone call. Today’s experience we had a brand new person on the desk and we had a complex issue and he could not explain it to us and More

by Dave.patterson2333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serik
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

I am so sorry! If you need to get ahold of us, please call or you can email us!

July 13, 2024

The service writer was very friendly and knowledgeable. The waiting area was clean and organized. More

by krazymow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

July 13, 2024

I've been coming to this dealership since I purchased My car over 9 years ago, for all my service needs. Excellent place. More

by nickknb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

July 13, 2024

Service went above and beyond late afternoon on a Friday! Thank you for such amazing service. More

by KSWOPE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

July 13, 2024

They were great at my repair. But I won’t ever buy another Nissan again. More

by Rachelkdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

I am so sorry to hear you won't buy another Nissan. Please let us know if we can help you with any other repairs and or maintenance.

July 12, 2024

Great customer service and attention to detail. The service rep. (Austin) took great care with my car and detailing out the priority servicings. More

by John.pxtn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justice Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

July 12, 2024

Great service usually. I began bringing my car for service shot 2 years ago… I like this dealership’s service departed More

by dlkimble1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

July 11, 2024

Oil change/tire rotation was completed on time as scheduled. List of follow up maintenance was provided. More

by caroluncz75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

July 11, 2024

Very helpful with maintenance items needed for my vehicle. The wait time was about an hour, which is normal. More

by LisaMatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

July 11, 2024

Service staff is always friendly and helpful. They provide estimates - both cost and time - prior to doing the work. More

by piercec2005
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm not sure. He was new
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

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