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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,136 Reviews

1,136 Reviews of Wood Nissan Lee's Summit - Service Center

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March 03, 2025

Booked appointment online 2 weeks prior. Went in on Tuesday for Tire Rotation, oil change and new windshield. I show up and they can’t do the windshield that day. They say it can be done Fri More

by Kalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Mar 08, 2025 -

Wood Nissan Lee's Summit responded

We sincerely apologize for the delay and any inconvenience this caused. We understand how frustrating it must have been to schedule your service in advance and experience unexpected delays. This is not the level of service we strive to provide. Please reach out to us directly if you’d like to discuss this further—we’d love the opportunity to make things right.

March 02, 2025

A very friendly and not pushy staff. Always a pleasure getting my car maintenance there. More

by runtly38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Rob was very helpful and knowledgeable in his initial exchange with me. After diagnosis he had several options and a few other concerns discovered in multi check. Wood Nissan has a reward program which h More

by loverg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your review! We're glad to hear that Rob provided helpful and knowledgeable service and that our team took great care of your vehicle. It's great that our rewards program helped with your service costs! We appreciate your support and look forward to serving you again.

March 01, 2025

I bought my rogue from Wood Nissan. Everyone there is so nice, and they are truly the place to go to buy vehicles and get service. More

by Karen800wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're so happy to hear that you had a great experience buying your Rogue at Wood Nissan. Our team truly appreciates your support, and we look forward to serving you for all your future vehicle and service needs!

March 01, 2025

Hunter runs a great service center ! I’m a senior citizen and I appreciate The mechanics and the kindness of the Service people! I highly recommend this Dealership More

by jeaneagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kellum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're so glad to hear that Hunter and our service team made your experience a great one. We truly appreciate your recommendation and are always here to provide friendly and reliable service. Looking forward to seeing you again! 😊🚗

Mar 07, 2025 -

jeaneagan responded

Yes pls use my response publicly if you would like Thank you

February 28, 2025

Very courteous and friendly. Service was completed in a timely fashion. Would recommend to my friends. More

by feistpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and that our team provided timely service. Your recommendation means a lot to us! We appreciate your support and look forward to serving you again in the future. 😊🚗

February 28, 2025

I had a 7:45am appointment but didn’t leave until 10am. I had to come ask when my car would be ready and was told he had to check on the price of my car antenna that he was just about to come talk to me bu More

by tango.black
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of the name
Mar 04, 2025 -

Wood Nissan Lee's Summit responded

We sincerely apologize for the delays and miscommunication during your visit. We understand how frustrating it is to have your time impacted and to leave without the service experience you expected. Your feedback is important to us, and we will be reviewing this situation with our team to ensure we improve moving forward. We truly appreciate your business and hope to provide a much better experience in the future.

February 27, 2025

In and out in a timely matter. Very professional and friendly. Clean waiting area. Over all great. More

by Hotrod61.ev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Toliver
Mar 02, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your review! We're happy to hear you had a smooth and professional experience. We appreciate your kind words and look forward to serving you again in the future!

February 27, 2025

I went for my oil change today and the young man behind the counter was super nice and super respectful, and he made my visit very nice and happy More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We're so glad to hear that our team member made your visit pleasant and enjoyable. We appreciate your kind words and look forward to serving you again!

February 27, 2025

I have used them for 2 years now they are fast, great price, and very communicative so very helpful. More

by tfuller4099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Wood Nissan Lee's Summit responded

Thank you for being a loyal customer for the past two years! We're so glad to hear that you've had a great experience with our fast service, competitive pricing, and helpful communication. We truly appreciate your support!