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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
922 Reviews
Call Service Center (816) 600-4000

922 Reviews of Wood Nissan Lee's Summit - Service Center

Sort by
November 15, 2024

Nice, clean and fast! Kind and informative service members always explain everything and let me know whats needed. More

by haileypullum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the feedback we greatly appreciate it!

November 14, 2024

Rob was the best! Got my oil changed, in and out of there pretty quick. Also very professional. More

by Celia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Wood Nissan Lee's Summit responded

Rob is awesome, I'm happy to hear you were in and out quickly! Thank you for the feedback we greatly appreciate it!

November 14, 2024

Very courteous and informative. Made recommendations for future visits. Didn’t pressure me in any upsales. More

by stephaniehammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Wood Nissan Lee's Summit responded

I'm glad to hear my team took good care of you while visiting us! Thank you for the feedback we greatly appreciate it!

November 14, 2024

I am a loyal Nissan customer because this dealership treats you like a friend. They always keep you first. They care. Their service is excellent and their products are excellent. More

by rdispenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers so they feel right at home when they visit us! We're so happy to hear that you keep coming back to us! Thank you for the kind review we greatly appreciate it.

November 13, 2024

Appointment was on time and finished in the expected time frame of about an hour. More

by tome916
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the kind review we appreciate it!

November 13, 2024

Rob took the time to explain everything to me & I have been a customer going on 10 years. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Wood Nissan Lee's Summit responded

Rob is great, we love to hear that you've been apart of the family so long and that Rob took the time to explain everything! Thank you for the review we greatly appreciate it!

November 12, 2024

I wasn’t happy that they said I needed new front brakes when I didn’t. I had my front brakes changed in April of this year. That really bothered me. More

by rjemison44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Wood Nissan Lee's Summit responded

Thank you for sharing your feedback. We’re sorry to hear about your frustration regarding the recommendation for new front brakes. We understand how important it is to feel confident in the services you're receiving, especially after having your brakes replaced so recently. Your concerns are important to us, and we’ll take your comments into account as we continue to improve our service. We appreciate your feedback and will work to ensure that we’re providing accurate and transparent recommendations moving forward.

November 09, 2024

Well organized facility, clean environment and friendly people Jack Spense is a terrific and extremely knowledgeable service expert. More

by TLS927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Wood Nissan Lee's Summit responded

I'm happy to hear Jack took great care of you! Thank you for the feedback it's greatly appreciated!

November 09, 2024

Consistent great service. Nate always takes good care of us and our Pathfinder. Straight shooter. More

by jefmadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Wood Nissan Lee's Summit responded

Nate is great, I'm happy to hear he always takes good care of you! Thank you for the kind review!

November 08, 2024

Wood Nissan is a very nice dealership and always takes care of my vehicle whenever I come in for service. More

by jjmcg80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team so we can take great care of our customers! Thank you for the feedback it's greatly appreciated!

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