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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
933 Reviews

933 Reviews of Wood Nissan Lee's Summit - Service Center

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July 30, 2024

Service department here runs on the back of Jack. Always a straight shooter so trust his recommendations. More

by C Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

July 30, 2024

Four years of excellent service Highly recommend them. never had any problems.will use again More

by dlcalvert52
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

July 30, 2024

They were very friendly and got my car fix quickly. The service guy at the desk was professional More

by lgordon357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

July 30, 2024

Quick, great service. Staff friendly and knowledgeable. Easy in and easy out. Shop is clean. Waiting room is nice. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

July 27, 2024

The service department is awesome! They take their time and explain everything to you and don't treat you like a number. I will continue to take my Nissan to them to keep it in tip top More

by lyndihernan_64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

July 27, 2024

They were great. Had a warranty issue. They communicated during the whole process and made sure everything was taken care of. More

by shamrockcomputing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

July 27, 2024

Excellent customer service. Very polite, very friendly.Provide information necessary for appointment. Prompt and on time. More

by bruettamorrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

July 27, 2024

Bought a truck 6 months ago and just had my first service appointment. Easy scheduling and satisfied with work. Spent no more than 10 minutes to pick up following service. Very courteous and detailed expl More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your kind review, we greatly appreciate!

July 26, 2024

No customer friendly ~ just acknowledge I walked in would’ve been nice. Majority too busy talking about other stuff not even service related More

by James Shearer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Spence
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Wood Nissan Lee's Summit responded

I am so sorry to hear this is what happened! This is not our intention, please call 816-600-4000 to discuss further.

July 26, 2024

My visit this afternoon everything went really great. Jack is the BEST... he was promoted, nice, friendly and kind. More

by terri.colbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

terri.colbert responded

Nissan in LS have some of the best customer service. Jack in service was on point

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