Back

Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
922 Reviews

922 Reviews of Wood Nissan Lee's Summit - Service Center

Sort by
September 19, 2024

Nate carefully reviewed everything with me prior to me going to the waiton area. Going to the dealership can be scary; however, this dealership makes it less scary and you drive away feeling good about br More

by Judyramphal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Wood Nissan Lee's Summit responded

Happy to hear Nate was helpful! Thank you for the feedback it's much appreciated!

September 18, 2024

Have always had good service in the service department. No complaints at all. Waiting area is always nice and clean with snacks and coffee. More

by Plee67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason ?
Sep 21, 2024 -

Wood Nissan Lee's Summit responded

Thank you for the kind review we appreciate it!

September 18, 2024

Amazingly quick, excellent customer service, answered all questions, went through the receipt with details. They were busy, but was given full attention. More

by salerez313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Wood Nissan Lee's Summit responded

Thank you for the 5 star review!

September 17, 2024

Jack was my service rep when we took my Nissan 2024 Altima in for oil change and a brake flush. He is personable, has years of experience taking care of customers, and really cares about making sure th More

by Yvonne Talavera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Wood Nissan Lee's Summit responded

Love to hear that Jack took care of you! Thank you for the 5 star review

September 17, 2024

Everyone is always eager to answer any questions you have and make you feel valued. More

by lkheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your 5 star review!

September 16, 2024

Easy to make an appointment. Serik was pleasant and efficient. Waiting room made it easy to relax. Wait time was good. In fact, service was all good! More

by Constance Meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your 5 star review!

September 16, 2024

After having a terrible experience at the State Line Nissan service department, I brought my car here to Wood Nissan Lees Summit. Rob Smith helped me out and was excellent through and through More

by Lauren Wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Wood Nissan Lee's Summit responded

So happy to hear Rob was 5 star! Thank you for your review!

September 14, 2024

Rob was exceptional! He was able to get me right in and out. Made my morning quick and easy. More

by mcwilliams9902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Wood Nissan Lee's Summit responded

Thank you for the wonderful review!

September 14, 2024

Great communication, and service! They did an excellent job with carefully taking care of our Nissan Rogue and I am so glad they work with a loan company that extremely helped us to c More

by Ambyoshi709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Wood Nissan Lee's Summit responded

Thank you for your wonderful review!

September 14, 2024

Worked with Jack who was fantastic. He provided a complete explanation of what was fine to my car and explained all the results. Thank you Jack for great service More

by dotcre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Wood Nissan Lee's Summit responded

We might be a little biased.... we love Jack too! Thank you for your kind review

...
16
...