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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,139 Reviews

1,139 Reviews of Wood Nissan Lee's Summit - Service Center

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January 04, 2025

Kolton always works hard and us really nice! He takes good care of the Lambo🤣 (Nissan Sentra) More

by Debbie.gatlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Wood Nissan Lee's Summit responded

I’m happy to hear Kolten takes good care of you and gets your “Lambo” taken care of! Thank you for the feedback we greatly appreciate it!

January 03, 2025

Everyone was very courteous and helpful. I would like to thank Colton for keeping me informed on what was going on with my Versa, until the repair was complete. Would highly recommend! More

by donnadtyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Wood Nissan Lee's Summit responded

I'm happy to hear Kolten got you taken care of! Thank you for the feedback we greatly appreciate it!

January 03, 2025

Great experience in the service department! Fast diagnosis and explanation of what was needed. Quick service and delivery of the vehicle and got me back in the road. Thank you! More

by David K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Wood Nissan Lee's Summit responded

We strive to be the beam team to serve our customers the best! Thank you for the kind review we greatly appreciate it!

January 03, 2025

There is no one I trust more to take care of my car than the friendly and professional service staff at Wood Nissan More

by katesisil.mps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the kind review we greatly appreciate it!

January 03, 2025

I am always very pleased with the quick service and polite staff. I feel that they put the customer first. If something is needed they discuss the options but are never pushy. I have been coming here f More

by Gretchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Toliver
Jan 04, 2025 -

Wood Nissan Lee's Summit responded

I'm happy to hear my team took great care of you! Thank you for the kind review we greatly appreciate it!

January 02, 2025

You all are friendly, informative and fast. You make the process painless and enjoyable! Thank you! More

by kburgess1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the kind review we greatly appreciate it!

January 01, 2025

Excellent service and completed in minimum time. Rob the technician was very helpful and informative. More

by kbran1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Wood Nissan Lee's Summit responded

Rob is great, I'm happy to hear he took good care of you! Thank you for the kind review we greatly appreciate it!

January 01, 2025

I waited over 2. 5 hours for a regular maintenance job. Need better snacks and coffee for your guests. More

by Daniellekelley85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Wood Nissan Lee's Summit responded

We sincerely apologize for the extended wait time during your recent visit. We understand how valuable your time is, and we're actively working on improving our scheduling and service efficiency to minimize delays. Additionally, we appreciate your suggestion about enhancing our snack and coffee options. Guest comfort is important to us, and your input will help guide future improvements in our waiting area experience. Thank you for bringing this to our attention, and we hope to provide you with a much better experience on your next visit.

January 01, 2025

Great service and reliable information. Provides great explanation of service and didn't try and upsale unnecessary services. Thanks for always being upfront. More

by Kwa3535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the feedback we greatly appreciate it!

December 31, 2024

Wood Nissan LS service department was Fast service and had great customer service. Rob is wonderful at his job. More

by jhowell1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Wood Nissan Lee's Summit responded

Rob is the best, I'm glad you were in and out quickly! Thank you for the feedback we greatly appreciate it!

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