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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
922 Reviews

922 Reviews of Wood Nissan Lee's Summit - Service Center

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October 07, 2024

Robert and Serik both help me tremendously in selecting the right tire for my car and both were extremely friendly in the process. I will recommend Wood Nissan to all of my friends and family and continue More

by juniorsanchez43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team we can be! So happy to hear Serik and Rob took good care of you! Thank you for the feedback we appreciate it!

October 06, 2024

Very nice people, but I’d suggest letting people know if you are supposed to come inside instead of wait by your car like we’ve always done More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
Oct 12, 2024 -

Wood Nissan Lee's Summit responded

I apologize about that mishap, we want to be the best team for our customers so your feedback help us be better and we will definitely fix that! Thank you for the review we appreciate it.

October 05, 2024

The customer service here is exceptional. Friendly and knowledgeable staff. Serik was funny, helpful and definitely would put a smile on anyone's face. More

by marthalzamarripa3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Wood Nissan Lee's Summit responded

Serik is awesome! Thank you for the kind review!

October 04, 2024

I really appreciated the service that was given to me and my car. It is always so comforting to know it isn’t a hassle at the service center when everyone dreads usually going! More

by LivelyRach13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Wood Nissan Lee's Summit responded

Our team strives to be the best for our customers! Thank you for the kind review!

October 04, 2024

Nice folks, took great care of my wife’s car! Aryia is perfect for her!! More

by bbalentine2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Wood Nissan Lee's Summit responded

Thank you for the feedback we greatly appreciate it! Glad to hear the Ariya is perfect for your wife!

October 04, 2024

This is my 2nd review today. After I left the dealership I noticed they didn’t put a new sticker on my windshield. Also, upon checking out 30 minutes late, the attendant remind More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kolten Ferrier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Wood Nissan Lee's Summit responded

I understand that you're not satisfied with the sticker not being placed on your new windshield, and I sincerely apologize for the inconvenience. I can see how that would be frustrating. Regarding the 3% card charge, I understand that it can be an unexpected cost. This fee helps us cover processing expenses, I’m sorry if it wasn’t clearly communicated. We value your feedback and want to make this right. Can I assist you in resolving these issues? Please reach out to Taylor at 816-600-4000.

October 04, 2024

The techs and the service writer did a great job to get my car in and out in the same day and did everything my car needed to be able for me and my wife to take our trip safely. Mike. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan and Bill techs
Oct 05, 2024 -

Wood Nissan Lee's Summit responded

So happy to hear our service team got you guys in and out quickly! Thank you for the kind review!

October 03, 2024

One of the best dealerships in the area! Service advisors are all knowledgeable and keep you informed when your vehicle is ready. Bought 2 cars from Woods and they do all my service….. only More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Wood Nissan Lee's Summit responded

Our service team is one of the best! Thank you for the feedback we greatly appreciate it!

October 03, 2024

Clean,friendly,fast and very nice waiting area! Highly recommend thank you nissan and there employees! More

by Davyseal21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Wood Nissan Lee's Summit responded

Thank you for the 5 star review! We strive to be the best team we can be!

October 01, 2024

Took my truck to woods with a transmission leak only owned it 16 days very helpful people found the problem and replaced gasket no more problems first time buyer of Nissan truck very thankful for these More

by Kisnermike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Wood Nissan Lee's Summit responded

Happy to hear our team took good care of you! Thank you for the kind review!

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