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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,312 Reviews
Call Service Center (816) 600-4000

1,312 Reviews of Wood Nissan Lee's Summit - Service Center

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April 16, 2025

Always does a great job! Have used them since I bought my Titan from them. More

by Byrdaloft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Wood Nissan Lee's Summit responded

Thank you for sticking with us since day one—we seriously appreciate your loyalty! It’s awesome to hear we’ve consistently delivered great service. We’ll be here whenever your Titan needs us, and we’re always glad to help keep it running strong!

April 15, 2025

The service department is knowledgeable and personable! ! They always go the extra mile with scheduling our maintenance since we live 40 miles away and loan us a car. The dealership we bought our Nissan M More

by keri.morrissey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Wood Nissan Lee's Summit responded

This made our day—thank you! We know how much of a leap it can be to try a new dealership, especially after a not-so-great experience elsewhere, so we're honored you gave us a shot. Our service team works hard to go the extra mile (literally and figuratively!), and we’re so glad that’s coming through. We’ll keep aiming for that 10 out of 10 every time you visit. See you next time—loaner ready and waiting!

April 15, 2025

I went in for a simple oil change and they did it quick and efficient. More

by Ke-Ke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the review! We're all about quick and efficient service, so it's great to hear we hit the mark. Whether it's an oil change or something bigger, we're always here to keep things running smooth. See you next time!

April 15, 2025

I have always received excellent service. Everyone is kind and they inspect my car to make sure everything is working properly. I would highly recommend Wood Nisaan to purchase your next vehi More

by srobeen9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Wood Nissan Lee's Summit responded

We’re so grateful for your kind words and your continued trust in us! Our team takes pride in making sure both you and your vehicle are well taken care of, every time. Thanks for the recommendation—it truly means a lot. We’ll be here whenever you need us, whether it’s service or your next ride!

April 12, 2025

The service manager gave me an incorrect quote of the repair for a passenger window replacement a week prior when I set up the appointment. When the service was completed a week later, they didn't honor More

by Raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Toliver was the service person, but the quote was from a manager, I didn't get his name
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Apr 15, 2025 -

Wood Nissan Lee's Summit responded

Thank you for bringing this to our attention. We sincerely apologize for the discrepancy between the original quote and the final cost of your repair. That’s not the experience we want for our customers, and we understand how frustrating it is when expectations aren’t met. We’ll be reviewing this internally to help prevent it from happening again. We appreciate your feedback—it helps us do better moving forward.

April 12, 2025

Service was fast and Alyssa was was very helpful and informative. Would recommend this dealership. More

by joplinsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Toliver
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Apr 15, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the great review! We're glad to hear your service was quick and that Alyssa took good care of you—she's definitely a rockstar. We appreciate the recommendation and look forward to seeing you next time!

April 11, 2025

They did a great job getting my oil and transmission fluid changed today. I appreciate everyone I came in contact with. More

by Susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Wood Nissan Lee's Summit responded

We’re so glad to hear everything went smoothly with your oil and transmission service today! Our team works hard to make every visit a great one, and it means a lot to know you felt that from everyone you interacted with. Thanks for the awesome feedback—we appreciate you just as much!

April 11, 2025

Great service to there customer, very friendly staff! They let you know exactly what going on with your vehicle. More

by augustaguyshepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the great review! We're so glad to hear that you felt well-informed and welcomed—our team works hard to make sure every visit is smooth and transparent. We appreciate your trust and look forward to seeing you (and your vehicle) next time!

April 11, 2025

Quality service in a timely manner. Very kind and helpful customer service! Always have a great experience here. More

by lindseyslaughter93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re thrilled to hear you consistently have a great experience with us. Providing quality service with a helpful attitude is exactly what we aim for, and it's awesome to know it's shining through. We truly appreciate your continued support and look forward to your next visit!

April 10, 2025

I have never had a bad experience with any of the knowledge staff and service is always quick! More

by brentzweifel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We love hearing that our team consistently delivers a great experience—and fast, too! We’ll be sure to pass the kudos along to the crew. Can’t wait to see you next time!

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