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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,297 Reviews

1,297 Reviews of Wood Nissan Lee's Summit - Service Center

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June 10, 2025

Service is excellent and timely. Jack is always helpful and courteous. Never had a bad experience. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

This is one of the better service departments in the area. Jack is a true professional and everyone was super nice and the place was immaculate. More

by Xzample
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Rob always does an excellent job in service. I always appreciate his cheerful attitude also. More

by sml-kilmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Came in for an oil change and tire rotation, somehow they were overbooked and short handed, but the guys still had a great attitude and took care of us as quickly as possible. Great team and glad to work wit More

by Dan Hillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

My wife took her vehicle in for a simple oil change, and whoever did the so called check in, didn’t actually do it. So she had to sit there for two hours thinking her car would be ready at any minute. Only More

by J.G.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who dropped the ball on this.
June 07, 2025

My wife took her vehicle in for a simple oil change, and whoever did the so called check in, didn’t actually do it. So she had to sit there for two hours thinking her car would be ready at any minute. Only More

by J.G.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who dropped the ball on this.
June 07, 2025

Amazing service, they had me in and out of the building with exceptional timing. Highly recommended! More

by charityholman05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kellum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Good service and great place to get your car fixed and get a new car if you’re in need of one. More

by jcynthia752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the kind words! We're glad to hear you had a great experience both on the service side and when checking out our new vehicles. Whether you’re in for a quick fix or shopping for something shiny and new, we’re here to help however we can. See you next time!

June 06, 2025

Kolton is amazing in the service dept! I have never had a bad minute of service at this location More

by Wadswife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

The service was great and the staff is courteous and knowledgeable. We purchased a 2025 Nissan kicks from this dealership and we just took it in for our first oil change. It was one of the best experien More

by Sschroeder08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Wood Nissan Lee's Summit responded

Wow — what a fantastic review! Thank you for trusting us with your 2025 Nissan Kicks and for letting us handle your first oil change. We're thrilled to hear it was one of the best dealership experiences you've had! Our team works hard to make every visit smooth and stress-free, and it means the world to know we hit the mark. We’ll see you next time!

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