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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,288 Reviews
Call Service Center (816) 600-4000

1,288 Reviews of Wood Nissan Lee's Summit - Service Center

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June 05, 2025

Service writer did an excellent job. Job was completed in a timely fashion. Excellent job. More

by Barnesdavid1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 05, 2025

The service was great and the staff is courteous and knowledgeable. We purchased a 2025 Nissan kicks from this dealership and we just took it in for our first oil change. It was one of the best experien More

by Sschroeder08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 03, 2025

Always kind and professional. Wait times that are quoted are always spot on so you always know how long to plan on being at the dealership. More

by BenG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 03, 2025

It was a good service, good customer service but the waiting time was longer than other times. More

by Gis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025

I have never had issues with Nissan. They have always done a amazing job. Thank you very much for helping me. More

by Wallerkaylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear that you've consistently had great experiences with Nissan. It means a lot to know our team continues to deliver the kind of service you can count on. We appreciate your loyalty — and we're always here if you need anything. Thanks again!

May 30, 2025

Always treat me right and does good work! Kolten is great from scheduling to finish! More

by Debbie.gatlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

Wood Nissan Lee's Summit responded

We love hearing this! Thank you for the kind words — and we couldn’t agree more, Kolten is a rockstar from start to finish. We’re so glad you feel taken care of every time you visit. Can’t wait to see you again!

May 30, 2025

Jack has always been the best. He is helpful, polite, and prompt. I know I can always count on him for the best service in town. More

by Jseura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the awesome review! Jack truly is one of the best, and we’re lucky to have him on our team. It means a lot to know you can count on him (and us!) for top-notch service every time. We’ll be sure to pass your kind words along — they’ll make his day!

May 30, 2025

Scheduled an oil change and the Customer Service was a 5! Very friendly and knowledgeable as well as helpful! Thank You for displaying customer service skills! Kolten was amazing he deserves to be acknowledg More

by sexysharon51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2025 -

Wood Nissan Lee's Summit responded

Wow — thank you so much for the fantastic review! We’re so glad to hear your oil change experience was smooth and that our team, especially Kolten, made such a great impression. We completely agree — Kolten is amazing, and we’ll be sure he gets the recognition he deserves. We appreciate your kind words and look forward to seeing you next time!

May 29, 2025

I have had nothing but a great and fast experience with Wood Nissan Lee’s Summit More

by Candicemcghee05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

Wood Nissan Lee's Summit responded

We love to hear it! Thanks so much for the awesome feedback—“great and fast” is music to our ears. The team at Wood Nissan Lee’s Summit works hard to make every visit smooth and stress-free, and we're so glad that's been your experience. Can’t wait to see you again down the road!

May 28, 2025

They are always great to work with! Friendly and reliable, I purchased my 2023 Maxima there and have always been happy. More

by Ptmoore5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear you've had such a great experience—not just with your 2023 Maxima purchase, but every time you've worked with us. "Friendly and reliable" is exactly what we strive to be, and it means a lot to hear that reflected back. We appreciate you being part of the family and look forward to continuing to earn that trust every time you visit!

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