Wood Nissan Lee's Summit

Customer service was fantastic. Russell and Tyler ensured we got the rest driving experience we wanted. It helped us decide on a vehicle. Russell and Tyler ensured we got the rest driving experience we wanted. It helped us decide on a vehicle. More

I was very pleased with the service that I recieved on the maintenence of my car. Nathan Sousley the service advisor was very helpful and informative. The service Tech Cole Nichols did a good job. We are the maintenence of my car. Nathan Sousley the service advisor was very helpful and informative. The service Tech Cole Nichols did a good job. We are always pleased when having our car serviced and repaired at Woods Nissan. More

Though they were very short staffed, we had an excellent customer experience because of Jack. Though he was handling 20 things at once, he was remarkably gracious whether it was on the phone or in person. W customer experience because of Jack. Though he was handling 20 things at once, he was remarkably gracious whether it was on the phone or in person. When it was my turn he helped me as fast as possible but looked me in the eye and conveyed that he valued me as a customer. They seriously need 5 more of him. More

Yesterday (6/29/23) I traded in my Nissan Rogue in for a brand new 2022 Nissan Maxima SV. Darien Blakeney (Sales Consultant), E.J. Laux (Finance Manager), and Wood Nissan (Lee's Summit, MO)'s entire Team di brand new 2022 Nissan Maxima SV. Darien Blakeney (Sales Consultant), E.J. Laux (Finance Manager), and Wood Nissan (Lee's Summit, MO)'s entire Team did An Outstanding Job!! They were very knowledgeable, professional, friendly, fair, and polite!! They made this process as painless and efficient as possible! I would / will Highly Recommend Wood Nissan to my friends, family, and anyone that is searching for a new or used vehicle!!!! TS Lenexa, KS More

Wood Nissan was good at explaining what was wrong with my car. They did the job in Great time. They are friendly. car. They did the job in Great time. They are friendly. More

I have always had good Service I would need some. I always got my car back washed except for today. I always got my car back washed except for today. More

Curt is very busy but does a great job juggling all of his task. Thanks! his task. Thanks! More

Not impressed… This is my experience. I purchased a car at the end of December and everything great. The people were nice and I went through the process. During that process, I mentioned I purchased a car at the end of December and everything great. The people were nice and I went through the process. During that process, I mentioned that the new tires were not up to par. Everything just got pushed aside and nothing was ever done. A few months later, I bought 4 new tires to ensure everything was good. That’s on me, I went ahead and just gave benefit of the doubt again I wanted to have better tires than what I was sold. Now we are in month 5 of the car and a panel by the windshield flew off while my wife was driving. Luckily, the panel got stuck on the rear view passenger window and we were able to keep the piece. So, this leads me up to today. A couple weeks later, they were able to get our car in for oil change and fluids and we asked them to fix this issue with the panel next to the windshield. They said they couldn’t (do it for free) and I would need to pay $500 for this piece (and installation). I’m shocked because I have NEVER seen something like this happen with a panel and for them not to repair it for free (especially within the first 6 months) is shocking to me. I would tell you that I would not trust them to give you a healthy vehicle when purchased. I would recommend you get everything fixed and done before you leave the lot. I was under the impression that my vehicle was in good hands even after the purchase. I would say that I disagree with this 100. You are on your own except for your 4 free oil changes. Also- 6 months in to this vehicle I need new breakpads which they want an additional $400+ for service and pads. I’m shocked that this is already the case for this newly purchased vehicle. So to wrap up, don’t expect Nissan wood to take care of you after your purchase. You are on your own. Make sure you have someone check the vehicle before you buy it, otherwise some weird stuff that is no fault to your own you will be responsible for. Slow down the sales process, negotiate and make sure you don’t buy a lemon or get lemon service. I won’t be going back to this dealership and I would recommend you do research before buying here . More

Great customer service. Bryan Coomes was easy to work with and would highly recommended. Everyone was helpful. Great experience! Bryan Coomes was easy to work with and would highly recommended. Everyone was helpful. Great experience! More

We had several services done to our 2015 Murano. The service was great and Jack was exceptional in his assistance. Would recommend this dealership. The service was great and Jack was exceptional in his assistance. Would recommend this dealership. More