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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,470 Reviews

2,470 Reviews of Wondries Toyota - Service Center

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November 06, 2024

Nelson S. and the service team from Goudy Honda are caring, friendly, patient, respectful, and professional. The cost of repair is reasonable, and the service More

by ao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Wondries Toyota responded

ao, thank you for servicing at Wondries Toyota. We are happy to hear that Nelson and team served you professionally. We appreciate your business and value you as a customer.

November 06, 2024

Great great Great great Great great Great great great Great great Great great Great great Great great great More

by STEPHANY2005217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Wondries Toyota responded

Stephany2005217, thank you for servicing with us and providing feedback. We are happy to hear you had a great service experience. We appreciate your business and value you as a customer.

November 06, 2024

Everything was great. Isaac check up on me every time and updated me on my vehicle More

by dannymnguyen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rysky Yusren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Wondries Toyota responded

dannymnguyen7, thank you for servicing with us and providing feedback. We are happy to hear you had a great service experience assisted by Isaac. We appreciate your business and value you as a customer.

November 06, 2024

Everyone I've dealt with at Wondries Toyota when buying my Corolla, making my car service appointments and getting it serviced have been very professional, friendly and helpful. More

by llemos1983jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Wondries Toyota responded

llemos1983jm, we appreciate your car buying and service business. We are happy to hear you have continued to have professional, friendly, helpful experiences. We value you as our customer.

November 05, 2024

Great customer service. Friendly staff. They provide excellent and quality work. Highly recommend this dealership. More

by Stephanie A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Wondries Toyota responded

Stephanie A. thank you for servicing with us and providing feedback. We are happy to hear you were well taken care of by our Service team. We appreciate your business, your recommendations and value you as our customer.

November 05, 2024

Communication needs to be improved, I’ve called about 2 hours ago to check status and told by operator no one else available to speak to me or provide status and no response from Gordon or supervisor. Wh More

by Yvette.garay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gordon Li
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Wondries Toyota responded

Yvette.garay, thank you for servicing with us, we appreciate your business. We apologize communication has not been clear and readily available when you called. The Service Advisor and Service Drive Mgr have tried to reach you by phone. All calls seem to be going directly to vmail. A text message has been sent to let you know that vehicle has been completed and is ready for pick up. We value you as a customer...thank you again!

November 05, 2024

Bad service did not feel good being there. Not a VET friendly place. Will tell family and friends to not go there. More

by decline3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kanika Khiev
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Wondries Toyota responded

decline3, thank you for servicing with us and providing feedback. We are sorry to hear you had an unsatisfactory service experience. We proudly serve all guests and strive for excellence. However, if we have fallen short we would like to address your concern. Please contact our Service Drive Mgr, John Kan 626-289-8000 at any time to discuss in further detail. We appreciate you as a value customer.

November 05, 2024

Wondries fixed my mirror issue under warranty. Thanks for fixing my sienna promptly in the services center More

by REXFENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Wondries Toyota responded

REXFENG, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

November 05, 2024

Customer service is the service area is always efficient and friendly. I tend to come in near closing time but they never make me feel like I am inconveniencing them. More

by KANGMEI117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Wondries Toyota responded

KangMEI117, thank you for servicing with us and providing feedback. We are happy to hear you are receiving efficient, friendly service. We appreciate your business and value you as our customer.

November 05, 2024

The experience I had with Wonderies Toyota of Alhambra CA is very clean, friendly, and welcoming. More

by WIRIBE1278
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Wondries Toyota responded

WIRIBE1278, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

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