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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,499 Reviews

2,499 Reviews of Wondries Toyota - Service Center

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September 22, 2024

Todd is always great, and the rest of the staff is very efficient. Great communication throughout the service. More

by JORGELON100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Wondries Toyota responded

Jorgelon100, thank you for servicing with us and providing feedback. We are happy to hear you continue to receive efficient service. We appreciate your business and value you as a customer.

September 22, 2024

The staff is always approachable and friendly. They are always read to answer any questions. Great service. More

by achavez_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Wondries Toyota responded

achavez_03, thank you for servicing with us and providing feedback. We are happy to hear you continue to receive great service. We appreciate your business and value you as a customer.

September 21, 2024

John Kan always provides excellent service and informs me when the car is ready. He is a fantastic employee. More

by JWONGSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Wondries Toyota responded

JWongster, thank you for servicing with us and providing feedback. We are happy to hear John Kan continues to provide you with excellent service. We appreciate your business and value you as our customer.

September 21, 2024

Todd in Alhambra California was of great help. Honest and called me to notify of the problem on my vehicle. More

by Richard.arvizu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Wondries Toyota responded

Richard.Arvizu, thank you for servicing with us and providing feedback. We are happy to hear Todd continues to providing you with excellent service. We appreciate your business and value you as our customer.

September 21, 2024

Making the appointment was easy, but over all the customer service skills needs help. The person who made the appointment sounds like she did not like her job and when I got there, the person who che More

by PENG_OV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Li
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Wondries Toyota responded

Peng-OV, thank you for servicing with us and providing feedback. We are sorry to hear Customer Service was unsatisfactory and have taken note for coaching. We appreciate your business and value you as a customer.

September 20, 2024

Very helpful, very friendly, very kind to the customer, knowledgeable to the customer need.good jobs More

by JULIENONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Wondries Toyota responded

Julienong, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

September 20, 2024

This last visit was much better than previous visits. It still takes too long. An oil change with an appointment shouldn't take 2 hours. At least this time it took as long as they said it would. Not my e More

by MSMCCORMICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Wondries Toyota responded

MSMcCormick, thank you for servicing with us and providing feedback. We appreciate your business and value you as a customer.

September 20, 2024

Arrived at my appointment on time and they were able to check me in and start working on my car instantly. Overall I’m satisfied with how smooth everything went. More

by CALVINLIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Wondries Toyota responded

Calvin Lim, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

September 20, 2024

Excellent service, good communication and friendly atmosphere. Timely pickup. Nice and clean dealership. Overall very good. More

by SPEEDIEEE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Wondries Toyota responded

Speedieee99, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

September 20, 2024

Was totally satisfied with the service but was unhappy about how things were switched around when it came to after service. We were misinformed about a catalytic converter plate that turns out to be just More

by diana.a2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Wondries Toyota responded

diana.a2006, thank you for servicing with us and providing feedback. We are happy to hear you were satisfied with your service experience. I am sorry there was a misunderstanding/misinformation regarding catalytic converter plate. If you would like to speak with Drive Mgr, John Kan 626-289-8000 please contact him.

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